unable to access hotukdeals
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unable to access hotukdeals
09-12-2014 10:24 AM
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Re: unable to access hotukdeals
09-12-2014 10:51 AM
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Re: unable to access hotukdeals
09-12-2014 10:52 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: unable to access hotukdeals
09-12-2014 10:57 AM
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Having said that I can't connect to them either using Plusnet DNS
Using tracert it is a DNS lookup problem
Changed to Google DNS and problem solved
Re: unable to access hotukdeals
09-12-2014 11:12 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: unable to access hotukdeals
09-12-2014 11:31 AM
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Re: unable to access hotukdeals
09-12-2014 11:33 AM
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Re: unable to access hotukdeals
09-12-2014 11:45 AM
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We're aware customers are having issues with accessing hotukdeals
At the moment we're investigating further to find out what's the issue but as soon as we know more we'll update this thread.
Apologies for any inconvenience caused.
Re: unable to access hotukdeals
09-12-2014 12:21 PM
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Quote from: Oldjim As a quick get around I suggest changing the DNS servers on your computer to use Google as the first one
Does seem to be DNS related:
~$ dig hotukdeals.com @8.8.8.8
; <<>> DiG 9.3.4-P1.2 <<>> hotukdeals.com @8.8.8.8
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60866
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;hotukdeals.com. IN A
;; ANSWER SECTION:
hotukdeals.com. 299 IN A 104.20.14.114
hotukdeals.com. 299 IN A 104.20.16.114
hotukdeals.com. 299 IN A 104.20.12.114
hotukdeals.com. 299 IN A 104.20.13.114
hotukdeals.com. 299 IN A 104.20.15.114
~$ dig hotukdeals.com @212.159.6.10
; <<>> DiG 9.3.4-P1.2 <<>> hotukdeals.com @212.159.6.10
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 29025
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;hotukdeals.com. IN A
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: unable to access hotukdeals
09-12-2014 1:18 PM
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Re: unable to access hotukdeals
09-12-2014 1:20 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: unable to access hotukdeals
09-12-2014 1:25 PM
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Re: unable to access hotukdeals
09-12-2014 1:32 PM
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This is the first time I have ever tried posting and assumed there had been no response, not realising that I had been logged out after 60 minutes! Apologies to all concerned for apparent rudeness.
I was just looking up how to change my DNS server, as recommended, when my wife told me that hotukdeals was back on - all is well again!
Very impressed.
Re: unable to access hotukdeals
09-12-2014 1:56 PM
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Quote from: Matthew Hi guys.
This should be fixed now. Is anybody still having issues?
I am still "having issues" (fiber).
Re: unable to access hotukdeals
09-12-2014 2:19 PM
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- Re: unable to access hotukdeals