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now download speeds using u torrent,help

brettking24
Grafter
Posts: 109
Registered: 26-08-2007

now download speeds using u torrent,help

Hi i got a email to sya ive gone over my download usage but i didnt think plusnet would cut of my downloads speeds overnight which is of peak times.i thought of peak was unlimited.

any ideaS?
10 REPLIES
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

Re: now download speeds using u torrent,help

yeh thats bad as i always thought offpeak was unlimited usage!
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: now download speeds using u torrent,help

Hi there,
Checking your usage and connections you're doing everything within peak time - you're on BBYW option 4 and the peak time runs from 8am to midnight. If you do your downloading overnight you'll be able to avoid this in future.
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

Re: now download speeds using u torrent,help

so it matters which way round i do it,so can i download as much as i like overnight and that wont affect my 40gb downloading usage during peak times?
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

Re: now download speeds using u torrent,help

when does my 40gb dl usage begin again?
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: now download speeds using u torrent,help

Usage is counted from 8am to midnight. Usage from midnight to 8am is free.
EDIT: Apologies, I misunderstood the question - please see Colin's reply below. Sorry about that.
Community Veteran
Posts: 1,264
Registered: 04-04-2007

Re: now download speeds using u torrent,help

Your 40GB usage runs for the duration of your billing month - so if you get billed on the 17th, your 40GB is for use between the 17th of this month, and the 16th of the next, when it will reset.
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

Re: now download speeds using u torrent,help

ok my billing date is the 18th so will it be reset today?
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: now download speeds using u torrent,help

Hi Brett,
This should happen in the early hours of tomorrow afternoon.
Regarding the PUGIT query, usage is restricted 24/7 once the limit has been reached by design.  This is down to the economics of the product, rather than it actually being done in error.
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

Re: now download speeds using u torrent,help

ok thanks,could you please notify me on this this forum when its been reset

brett
Community Veteran
Posts: 26,528
Thanks: 766
Fixes: 9
Registered: 10-04-2007

Re: now download speeds using u torrent,help

If you go to My Questions you will see a new closed ticket (you will need to select closed questions from the dropdown) added to your account when the usage is reset (I suggest you look at last months to see what it looks like).
jelv (a.k.a Spoon Whittler)
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