lost of connection
Lost my plusnet connection for 5 days, did everything possible check and retrying different equipment,filters cables , routers and no syn.
PLusnet look into it and did the usual line test and all ok but still no syn, so they passed it on to BT.
After 5 days suddenly i get syn and YAY all is good in the world. Went back to plusnet to report line has connection/syn and ask what the fault was?
Rely was a joke quote" BT didnt do anything to resolve the fault for this case so it would appear that the connection has come back by itself, however it's possible there was a problem on the external line or exchange equipment we didnt get notified about. "
If theres a fault theres a problem, a company like plusnet should be more transparent about these matters and if its an issue it should be address. MY brother is also with plusnet, he also had the same problem on the 30june 2008 and same result.
All i can say is BT is making plusnet look like mugs, cause the fault only gets resolved when passed to BT , when all else fails for plusnet.( how you know BT anit doing this to your customers on purpose to get more market share hint hint).
have been with plusnet since they took over this account from tiscali so that shows how loyal i am to plusnet, but to be treated like this with no full explainatin leave me on concern about this fault developing again. Maybe this this i get GOD to fix it, will make more sence
todger
PLusnet look into it and did the usual line test and all ok but still no syn, so they passed it on to BT.
After 5 days suddenly i get syn and YAY all is good in the world. Went back to plusnet to report line has connection/syn and ask what the fault was?
Rely was a joke quote" BT didnt do anything to resolve the fault for this case so it would appear that the connection has come back by itself, however it's possible there was a problem on the external line or exchange equipment we didnt get notified about. "
If theres a fault theres a problem, a company like plusnet should be more transparent about these matters and if its an issue it should be address. MY brother is also with plusnet, he also had the same problem on the 30june 2008 and same result.
All i can say is BT is making plusnet look like mugs, cause the fault only gets resolved when passed to BT , when all else fails for plusnet.( how you know BT anit doing this to your customers on purpose to get more market share hint hint).
have been with plusnet since they took over this account from tiscali so that shows how loyal i am to plusnet, but to be treated like this with no full explainatin leave me on concern about this fault developing again. Maybe this this i get GOD to fix it, will make more sence
todger
