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Re: emails
10-10-2009 11:25 AM
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Re: emails
10-10-2009 11:29 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: emails
10-10-2009 11:29 AM
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update: It's working for me now. You too?
Re: emails
10-10-2009 11:36 AM
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Re: emails
10-10-2009 11:37 AM
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@amcbride,
I'm just looking into yours now.
Re: emails
10-10-2009 11:40 AM
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Do you have more than one Plusnet account? The one associated with the community login only has 1 mailbox on it and that's working fine.
Re: emails
10-10-2009 11:44 AM
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Re: emails
10-10-2009 11:45 AM
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Mail app on Macintosh says login failed, verify username and password are correct - which they are as I have not touched them.
iPhone which is using IMAP for mail collection from same account/mailbox works fine.
Re: emails
10-10-2009 11:45 AM
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Can't see any service.status other than the announcement of the maintenance as yet but I do note from above comments that it's being looked into..
B T Plusnet, a bit kinda like P T Barnum ...
... but quite often appears to feature more clowns
Re: emails
10-10-2009 11:51 AM
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Quote However, it has been occurring quite consistently on one particular mbox since 23:27 yesterday evening and I have been completely unable to login to that mbox since that time.
That was to be expected overnight as the platform was taken down.
The issues this morning were caused by a broken mount and a missing mount to the mailcs, they've both now been fixed and we're not seeing any errors now.
Re: emails
10-10-2009 11:55 AM
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Tony
Re: emails
10-10-2009 11:58 AM
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Re: emails
10-10-2009 12:01 PM
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Quote from: mikeb However, it has been occurring quite consistently on one particular mbox since 23:27 yesterday evening
Not sure about the point you are making here.
http://usertools.plus.net/status/archive/1254996724.htm
Quote Is it likely to cause problems?
Yes, inbound email delivery will be switched off at 10.30pm which means that you will not receive any email until delivery is resumed between 3.30am and 5.00am Saturday morning. Email collection will also be unavailable from 11.00pm until 3.30am Saturday morning, which means that attempts to collect email will result in error messages, timeouts or username and password errors. You will not be able to access Webmail whilst email collection is down and holding pages will be in place.
Are you complaining that it was 27 minutes late going down?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: emails
10-10-2009 12:14 PM
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Quote from: Chris Service status was posted near 30 minutes ago Mike: http://usertools.plus.net/status/archive/1255170258.htm
Well, there certainly wasn't anything posted in service.status or on the portal service status page when I actually looked ... but that was just before I started typing it has to be said so it would appear more typing and less tea supping needed at my end as it apparently took me ~20 mins to post that short message if service.status was indeed updated at 11.24
The one mbox being particularly stupid does indeed appear to be Ok now Not sure if all the others are back to normal or not as yet but will check to see if random/intermittent errors are still occurring later in the day.
Was fully expecting access problems starting late last night of course as per the earlier announcement, just wasn't expecting to see some continuing until this sort of time the following day that's all.
B T Plusnet, a bit kinda like P T Barnum ...
... but quite often appears to feature more clowns
Re: emails
10-10-2009 12:19 PM
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Quote from: jelv
Quote from: mikeb However, it has been occurring quite consistently on one particular mbox since 23:27 yesterday evening
Not sure about the point you are making here.
http://usertools.plus.net/status/archive/1254996724.htm
Quote Is it likely to cause problems?
Yes, inbound email delivery will be switched off at 10.30pm which means that you will not receive any email until delivery is resumed between 3.30am and 5.00am Saturday morning. Email collection will also be unavailable from 11.00pm until 3.30am Saturday morning, which means that attempts to collect email will result in error messages, timeouts or username and password errors. You will not be able to access Webmail whilst email collection is down and holding pages will be in place.
Are you complaining that it was 27 minutes late going down?
Jeeeeeezzzzzz ... get a grip on reality will ya !!!
I was merely quoting precise time frames etc of observed problems to possibly help identify what may or may not be causing them. I was fully aware that problems were to be expected as of sometime late last night and all that as I read, digest and subsequently archive ALL service.status posts on an 'n' times daily basis. The point was that the problems started when the server went down (as expected) but continued consistently for many hours after the server came back up.
Just what exactly was *your* point BTW ?
Maybe you should be a tad more concerned about PN not actually noticing that the file system(s) weren't mounted correctly after they switched the server(s) back on rather than wasting time nit-picking through other users' posts trying to find reasons to criticise or whatever ? I mean it was what, more than 8 hours since the server came back up and no one had actually noticed that it wasn't back up 100% because of broken/missing mounts ! That maintenance session was very well monitored and everything checked/tested/verified afterwards wasn't it ... NOT
B T Plusnet, a bit kinda like P T Barnum ...
... but quite often appears to feature more clowns
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