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Speed just Dropped

theberrys
Grafter
Posts: 71
Registered: ‎30-05-2009

Speed just Dropped

Hi all,
My broadband speed is really slow at the moment, I did a speed test at www.mybroadbandspeed.co.uk and the results were these

It has just started to happen and when I try to download from different servers like Megaupload the speeds were below 50Kb/sec and I was just wondering if you were doing maintenance on my line or throttling my speeds
[EDIT]
I just downloaded a file from a microsoft server and the speeds were perfectly fine its just some web page downloads are slow
7 REPLIES 7
matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: Speed just Dropped

Downloading from sites such as megaupload,rapidshare etc. is best done at offpeak times,
Downloads from sites like these are not deemed critical (wheres gaming,voip and web browsing are) so they get priority on the network,
http://kitz.co.uk/isp/plusnet_shaping.htm - Going to this site then selecting the product should explain what speeds to expect at certain times of the day.
(Link also gives list of sites which are classed as download sites/servers)
Cheers
Edit: just an afterthought, it isnt just PN who do this.. You'll find alot of file hosting services do it to - makes you pay for the service to get "full" line speed... however its probably not worth it with PN shaping also.
theberrys
Grafter
Posts: 71
Registered: ‎30-05-2009

Re: Speed just Dropped

Thanks for the reply
But the thing is two days ago my speed was fine, I could play xbox with out lag and download at speeds like i used to get which was 5mbps but now i can't even play the xbox without having red bar on Call Of Duty 4
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Speed just Dropped

Hi there,
We've got your speed fault ticket but before we can investigate it we need some BT speed test results appended please - you can get them at http://www.speedtester.bt.com (though you may need to change your username in the router in order to get some results). As soon as those are attached to the ticket we'll get some tests done and progress the fault for you.
Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Re: Speed just Dropped

Quote from: theberrys
Thanks for the reply
But the thing is two days ago my speed was fine, I could play xbox with out lag and download at speeds like i used to get which was 5mbps but now i can't even play the xbox without having red bar on Call Of Duty 4

I've dropped from my usual 3 bars to 2 the last few days on COD WAW on my xbox.  I would just put it down to contention, but it was between 11pm and 2am.
Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Re: Speed just Dropped

Quote from: theberrys

[EDIT]
I just downloaded a file from a microsoft server and the speeds were perfectly fine its just some web page downloads are slow

Mines the same tonight.  Do tracerts to bbc.co.uk and plus.net, and see spikes up to 120ms at random hops each time I do as tracert.
One hop that can get 50ms one time, gets upto 120 the next time.
Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.0.1
  2    75 ms    72 ms    65 ms  lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
  3    64 ms    83 ms    58 ms  vl703.thn-gw1.plus.net [84.92.4.241]
  4    60 ms    56 ms    56 ms  ae0-102.ptn-gw01.plus.net [212.159.1.53]
  5    65 ms    65 ms    65 ms  gi3-0.pih-cr1.plus.net [212.159.1.177]
  6    64 ms    74 ms    65 ms  vlan8.pih-gw4.plus.net [212.159.0.30]
  7    70 ms  102 ms    83 ms  if25.pih-lb04.plus.net [212.159.0.18]
  8    73 ms    64 ms    76 ms  portal.plus.net [212.159.8.2]
Trace complete.
C:\Users\Carl>tracert plus.net
Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.0.1
  2    79 ms    57 ms    54 ms  lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
  3    57 ms    53 ms    57 ms  vl703.thn-gw1.plus.net [84.92.4.241]
  4    74 ms    63 ms    55 ms  ae0-102.ptn-gw01.plus.net [212.159.1.53]
  5    72 ms    70 ms    69 ms  gi3-0.pih-cr1.plus.net [212.159.1.177]
  6    64 ms    71 ms    79 ms  vlan8.pih-gw4.plus.net [212.159.0.30]
  7  111 ms  150 ms  119 ms  if25.pih-lb04.plus.net [212.159.0.18]
  8    79 ms    74 ms    69 ms  portal.plus.net [212.159.8.2]

The traces aren't 'too' bad, but I think i'll restart my router and see if browsing is any better.
Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Re: Speed just Dropped

seems anything at anyone would use during the evening is running like a three legged dog.  Hotmail, MSN, Facebook, Amazon.co.uk, Ebay.co.uk seems to take a good 10 second to fully load.
If I tracert to hotmail, and amazon, and ebay, they seem to stumble at the same place, ip4.tinet.net

Tracing route to amazon.co.uk [87.238.85.129]
over a maximum of 30 hops:
  1    1 ms    2 ms    6 ms  192.168.0.1
  2    52 ms    83 ms    92 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    78 ms    69 ms    63 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    57 ms    52 ms    52 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    51 ms    56 ms    70 ms  xe-1-1-0-0.lon10.ip4.tinet.net [213.200.78.69]
  6    64 ms    64 ms    64 ms  so-0-0-0.dub10.ip4.tinet.net [89.149.187.38]
  7  amazon-ireland-gw.ip4.tinet.net [213.200.67.30]  reports: Destination net
nreachable.
Trace complete.
C:\Users\Carl>tracert hotmail.com
Tracing route to hotmail.com [64.4.33.7]
over a maximum of 30 hops:
  1    2 ms    2 ms    2 ms  192.168.0.1
  2    57 ms    61 ms    68 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    88 ms  207 ms  161 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    57 ms    72 ms    55 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    53 ms    56 ms    53 ms  xe-1-1-0-0.lon10.ip4.tinet.net [213.200.78.69]
  6  150 ms  140 ms  146 ms  so-3-3-0.was11.ip4.tinet.net [89.149.187.138]
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10    *        *    ^C
C:\Users\Carl>tracert ebay.co.uk
Tracing route to ebay.co.uk [66.135.200.23]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.0.1
  2    56 ms    79 ms    68 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    55 ms    89 ms    60 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    60 ms    58 ms    54 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    64 ms    70 ms    87 ms  xe-1-1-0-0.lon10.ip4.tinet.net [213.200.78.69]
  6  124 ms  127 ms  125 ms  xe-0-1-0.nyc20.ip4.tinet.net [89.149.187.242]
  7  140 ms  135 ms  138 ms  192.205.36.113
  8  210 ms  217 ms  209 ms  cr2.n54ny.ip.att.net [12.122.81.70]
  9  216 ms  237 ms  211 ms  cr2.wswdc.ip.att.net [12.122.3.38]
10  218 ms  213 ms  219 ms  cr1.attga.ip.att.net [12.122.1.173]
11  212 ms  218 ms  235 ms  cr2.dlstx.ip.att.net [12.122.28.174]
12  211 ms  211 ms  211 ms  cr1.dlstx.ip.att.net [12.122.1.209]
13  214 ms  248 ms  217 ms  cr1.phmaz.ip.att.net [12.122.28.182]
14  215 ms  210 ms  234 ms  12.123.206.129
15    *        *        *    Request timed out.
16  ^C
C:\Users\Carl>^X
bartstope
Grafter
Posts: 75
Thanks: 2
Registered: ‎14-08-2007

Re: Speed just Dropped

i was beginning to think it was just me... dreadfully slow here too. even graphics light bbc news takes a good 10-15 seconds to load.