connection issues
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- Plusnet Community
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Re: connection issues
05-06-2009 2:48 PM
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Re: connection issues
05-06-2009 6:06 PM
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We'll just have to sit and wait this one out I guess. Dang stuck on mobile broadband for the weekend since I can't find my 56k'r
Its prob faster anyways hehehe.
I have reverted all my kit to the way I had it so i'll just keep it on so that they can perform whatever tests are needed.
Thanks again for all you support. I really appreciate it
Sandy
Re: connection issues
05-06-2009 6:24 PM
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Re: connection issues
08-06-2009 2:14 PM
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I did CANCEL my account (didn't get a mac code since i was a bit green on how all the companies work). But I thought to myself, my broadband did work with O2 when I decided to get it back in the house if only for one day. O2 did not charge me a connection fee for re-enabling adsl on my line since that was part of the product they sold me. Could the pipex scar that I have been left with be rearing its ugly head yet again? Just to quench my paranoia I email pipex today to get written conformation (by post and email) that they have canceled my account, cleared my line and wont be billing me any longer. I know this might seem silly but I have no reserved depth that this company would sink to just to [Censored] you off into staying with them/ coming back to them. Sorry for the rant but pipex gets my blood boiling.
I will update this thread once I recieve a reply from them.
Many thanks
Alex(sandy)
Re: connection issues
08-06-2009 2:49 PM
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I cancelled and moved to PN last August - but i kept getting invoices / demands and it took about 4 written letters and about a dozen emails.
But don't expect anything in writing from them to confirm account closed - I didn't get anything.
I don't know what they will be like now they have been bought by talk talk / carefone warehouse ?
Re: connection issues
08-06-2009 3:03 PM
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Re: connection issues
08-06-2009 3:20 PM
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This all started because they sent me an email saying my online bill was ready. Even though the direct debit was canceled. Even though the account was canceled. Sheesh these people don't learn fast do they.
Sandy
Re: connection issues
08-06-2009 3:23 PM
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http://www.talktalkblog.co.uk/
Re: connection issues
09-06-2009 10:17 AM
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Tried it out and surfing was a breeze and then went onto CS:S and I was getting pings of about 50 ms for uk servers and 66ms for german ones. Can' t complain at that!
Tried speed test and at about 23:40 last night it was sitting at 2.5Mbps for download and 360Kbps for up.
I'll resync with the exchange when i get home just before it starts getting busy.
Many thanks to all at plusnet who helped resolve this issue. If you guys can do it in under 4 days (thats including the weekend!) then its definatly a standard that other ISPs should be looking to follow.
Thank again guys, fantastic job!
Sandy
Re: connection issues
09-06-2009 10:23 AM
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Great to hear that. Thanks for letting us know
Re: connection issues
09-06-2009 10:29 AM
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Kind regards
sandy
Re: connection issues
09-06-2009 10:33 AM
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Then feel free to close it
Re: connection issues
09-06-2009 10:38 AM
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Sandy
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