changing product - will I now have 12 month contract?
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changing product - will I now have 12 month contract?
26-01-2010 7:40 PM
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- Your Way Option 3 (Monthly Contract) *30GB Usage Allowance
- Plusnet Premium * 80GB Usage Allowance
I've raised a question but suprise haven't had an answer yet
thankyou!
Re: changing product - will I now have 12 month contract?
26-01-2010 7:47 PM
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If you take free hardware then you would need to pay for it if you left before 12 months
Re: changing product - will I now have 12 month contract?
26-01-2010 7:48 PM
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Re: changing product - will I now have 12 month contract?
26-01-2010 9:01 PM
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and thanks
so just to be clear - as a residential customer, I will still only have to give (10 days) notice if I upgrade (in my opinion) to that premium package? That seems too good to be true...(I don't need any equipment / router from plusnet)
Re: changing product - will I now have 12 month contract?
26-01-2010 9:12 PM
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Re: changing product - will I now have 12 month contract?
26-01-2010 10:15 PM
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Re: changing product - will I now have 12 month contract?
26-01-2010 10:29 PM
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Re: changing product - will I now have 12 month contract?
26-01-2010 10:41 PM
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Deferred Setup £30.00(upon cancellation) Activated
Cessation charge £25.00(upon cancellation) Activated
Deferred Hardware - Wireless 4 port router £40.00 (upon cancellation)
Are all these charges not payable if i move after 12 months? When i joined Plusnet i didnt have a MAC because Sky just cancelled my broadband completely.
Re: changing product - will I now have 12 month contract?
27-01-2010 12:48 PM
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Re: changing product - will I now have 12 month contract?
27-01-2010 2:03 PM
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@kev25v6, your charges would be £70 if you decided to migrate to another provider before your initial contract is up. If you decided to cancel outright the cessation charge would apply as well.
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