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change of address question
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change of address question
25-10-2007 10:41 AM
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how long does it take to set up a new address ready for broadband (moving my current address to my new one)
how much notice should i give so i don't suffer any down time.
how much notice should i give so i don't suffer any down time.
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Re: change of address question
25-10-2007 10:51 AM
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Hi Peter,
Ideally it would be good if you could give us about 2 weeks notice and get a simultaneous reprovide code from BT for the move of your telephone line. Hopefully that should ensure that your phone and broadband are moved on the same day.
Failing that, reprovision orders take 5 working days to complete.
Recommended reading here.
Ideally it would be good if you could give us about 2 weeks notice and get a simultaneous reprovide code from BT for the move of your telephone line. Hopefully that should ensure that your phone and broadband are moved on the same day.
Failing that, reprovision orders take 5 working days to complete.
Recommended reading here.
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