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bt wholesale speed test

Posts: 79
Thanks: 5
Registered: ‎17-08-2015

bt wholesale speed test

i have run lots of  speed test the past 2 months
photo 1 is the  normal  speed test

after going through adding my number for  Further Diagnostics then is took me to page telling me to change user name to speedtest@speedtest_domain  to run    tap3  test 

Your service was found to be performing poorly.
Please raise a fault with your service provider, stating that the BT Performance Tester tool indicates poor service throughput performance after the third test.

i have raised faults with plus net and have been told theres nothing wrong after 2  openreach visits and its just heavy usage
i never had this problem with talktalk or  sky  on the same line