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Wifi issue

sibo
Newbie
Posts: 2
Registered: 24-07-2017

Wifi issue

The Wifi side of our connection is playing up, running very slowly - if at all.  For example, Instagram notifications come through on my wife's phone - but the photos feed won't load.  Same on all wifi devices in the house.

My wired connection through the same router is fine, speedtest showing good speeds.

 

I've turned the router off/on again and refreshed the smart wireless from the http://192.168.1.254/ admin page.  No difference.

 

Any suggestions, or is it a problem with the router?  We've not made any changes recently, other than my wife buying a new phone.

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,636
Thanks: 619
Fixes: 159
Registered: 05-04-2007

Re: Wifi issue

Still seeing the same issues on Instagram today? We saw some reports last night but seems to be sorted now.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
sibo
Newbie
Posts: 2
Registered: 24-07-2017

Re: Wifi issue

Hi.  All sorted itself out yesterday morning, not sure what that was.  It wasn't just Instagram, seemed to be anything on wifi.

 

All good now anyway, cheers!