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Wifi connection

alansmith84
Newbie
Posts: 2
Registered: ‎04-12-2021

Wifi connection

None of my devices will connect to the internet ive tried everything.my bill is up2 date but still wont connect.help
3 REPLIES 3
jab1
Legend
Posts: 17,436
Thanks: 5,680
Fixes: 260
Registered: ‎24-02-2012

Re: Wifi connection

@alansmith84 Welcome to the forums. When you say none of my devices will connect to the internet, what exactly do you mean? What colour are the lights on your Hub? What is 'everything you've tried'?

John
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Wifi connection

Moderator's note by Dick (Strat): Topics on same subject merged and duplicate post removed.

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Wifi connection

Hello @alansmith84

Thanks for getting in touch and I'm really sorry to hear that you're having issues with your connection. I've just had a look at the account and cans see that a new router has been processed and should be with you this week. Let us know how you get on with it. Smiley

 Adam
 Plusnet Help Team - Leeds