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What's the reality of moving house with PlusNet ASDL?
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What's the reality of moving house with PlusNet ASDL?
20-08-2007 1:45 PM
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I'm soon going to be moving house, as far as I'm aware I'm on a non-LLU MaxDSL connection. My package is "PlusNet Broadband Premier Option 1". I'm not fussed about keeping my existing landline number with BT.
1) Am I able to transfer the exact same package to my new home?
2) Does ADSL delay the process of disconnecting the existing landline?
3) Will my reverse DNS and other settings be transferred?
I'd love to hear from people who have actually been through the experience, good and bad.
1) Am I able to transfer the exact same package to my new home?
2) Does ADSL delay the process of disconnecting the existing landline?
3) Will my reverse DNS and other settings be transferred?
I'd love to hear from people who have actually been through the experience, good and bad.
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Re: What's the reality of moving house with PlusNet ASDL?
20-08-2007 1:51 PM
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Quote from: Walrus I'm soon going to be moving house, as far as I'm aware I'm on a non-LLU MaxDSL connection. My package is "PlusNet Broadband Premier Option 1". I'm not fussed about keeping my existing landline number with BT.
1) Am I able to transfer the exact same package to my new home?
Yes.
Quote 2) Does ADSL delay the process of disconnecting the existing landline?
No.
Quote 3) Will my reverse DNS and other settings be transferred?
Yes.
You should be able to find further detail here.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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Re: What's the reality of moving house with PlusNet ASDL?
22-08-2007 1:57 PM
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Thank you for your response, hopefully the process is as documented by your site, I will assume it is as noone has come forward to offer the 'reality' of the move process.
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Re: What's the reality of moving house with PlusNet ASDL?
22-08-2007 2:00 PM
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Hi there,
This blog post by James may also help.
This blog post by James may also help.
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Re: What's the reality of moving house with PlusNet ASDL?
22-08-2007 2:45 PM
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This time last year I had a terrible experience trying to get my PlusNet broadband reconnected at my new address.
However, I believe PlusNet were having specific problems with this service at the time, which they admitted to and apologised for, giving me a refund of a month's subscription money as a goodwill gesture.
However, I believe PlusNet were having specific problems with this service at the time, which they admitted to and apologised for, giving me a refund of a month's subscription money as a goodwill gesture.
Message 5 of 5
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