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Value vs Extra - which is best for me??

eccles030
Dabbler
Posts: 24
Registered: ‎16-11-2009

Value vs Extra - which is best for me??

Hi all,
I've been with Plusnet since about August last year, no major complaints - despite a few hiccups with linespeed the team have done their best to resolve.
My question today is, I'm currently in the 8MB Value package and get a fairly decent speed of 4.1MB - I'm not unhappy with this but was recently looking into upping my speed if possible. My exchange offers ADSL2+ and gives me an estimate of 10MB. Do you think if I upgrade to the Extra 10MB line package, I'll see much of a speed increase?
My other question is for Plusnet staff - is it all possible to 'trial' the Extra package for say like a month then if I noticed much difference I would stay on that package? With no strings.
Many thanks,
Mark
5 REPLIES 5
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Value vs Extra - which is best for me??

As you are currently on one of the new products you can switch back and forward without problems.
What happens if you are moved to ADSL2+ and then move back to Value is totally unclear.
If you post your full router stats (noise margin, speeds and attenuation) we might have a better idea as to the likely speed increase
eccles030
Dabbler
Posts: 24
Registered: ‎16-11-2009

Re: Value vs Extra - which is best for me??

Ok cool, sorry can you tell me how I access the stats your mentioned above. Sorry to be thick.
Cheers.
jim:quote
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Value vs Extra - which is best for me??

Look for your router model here http://www.kitz.co.uk/adsl/frogstats.php
eccles030
Dabbler
Posts: 24
Registered: ‎16-11-2009

Re: Value vs Extra - which is best for me??

Thanks very much, got it:

Uptime: 0 days, 1:43:24
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,104
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 30.0 / 46.0
SN Margin (Up/Down) [dB]: 23.0 / 6.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 36 / 0
Loss of Signal (Local/Remote): 4 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 13 / 0
FEC Errors (Up/Down): 0 / 3,132,424
CRC Errors (Up/Down): 0 / 30
HEC Errors (Up/Down): 0 / 29
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Value vs Extra - which is best for me??

Your current sync speed is very high for your noise margin and attenuation and may be reflected in the high FEC count.
I suspect that your current IP profile is somewhat lower than the sync speed would generate.
Rather than doing a BT speedtest at this stage can you advise what the current line speed is from here https://portal.plus.net/my.html?action=data_transfer_speed