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VDSL SNR Upload max possible?

mattb75
Newbie
Posts: 4
Registered: ‎02-05-2025

VDSL SNR Upload max possible?

Hi

 

New to Plusnet having been on BT's Fibre 1 product for last 4 years.

 

Over the time with BT I've seen the availability checker show increasingly faster numbers for both Down and Upload speeds on both Clean and Impacted categories.

Type202020212022202320242025 (May)
Clean Download High54.15356.353.769.771.9
Clean Download Low35354039.14949
Clean Upload High1110.311.3101717.7
Clean Upload Low7.277.5710.711.3
Clean Handback32.432.4353542.544
Impacted Download High52.751.454.952.46870.3
Impacted Download Low32.432.9353542.844
Impacted Upload High10.91011.11016.917.5
Impacted Upload Low6.86.576.59.610
Impacted Handback27.427.43027.43535

 

Whilst the availability tracker numbers have increased over the last 4 years, my sync speeds (either with the BT hubs, a HG612 Modem and now the Plusnet Hub Two) have been pretty consistent at 48 down (at between 3.5 and 3 SNR) and 9.5 up (at between 6 and 6.5 SNR).

 

I'd always assumed that with BT my speed was being capped out as I was on their 48/10 product, but I believe Plusnet's Fibre 74 is using a 80/20 product, so expected the upload speeds to improve a little.  Does Upload SNR also train down to a 3 SNR profile, or is it capped out at a higher rate?

Cheers

7 REPLIES 7
MisterW
Superuser
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Re: VDSL SNR Upload max possible?

but I believe Plusnet's Fibre 74 is using a 80/20 product,

Not neccesarily. Plusnet will normally provision on an 80/20 profile BUT if the Downstream speed estimate is not much better than 40 , they will likely provision on a 40/10 profile for better stability

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

mattb75
Newbie
Posts: 4
Registered: ‎02-05-2025

Re: VDSL SNR Upload max possible?

Ah ok - how would I check which profile they've provisioned?  I'd have presumed as they were advising on the sign-up page estimated downloads between 44-65Mb and uploads between 10-16Mb with a minimum guarantee of 40Mb they would also apply a profile which would be capable of that range?

 

Cheers
Matt

Slide1.jpeg

MisterW
Superuser
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Re: VDSL SNR Upload max possible?

There's no actual way to see what profile the line is provisioned on. However it can be deduced from the line stats

Having re-read you original post

a HG612 Modem and now the Plusnet Hub Two) have been pretty consistent at 48 down (at between 3.5 and 3 SNR) and 9.5 up (at between 6 and 6.5 SNR).

With a downstream sync of 48, my guess is that with BT you were on a 55/10 profile and either the profile hasn't changed on the move to PLusnet (although PN dont do a 55/10 product ) or you've been changed to an 80/20.

Unless there's a fault on the line ( and since you're above the DS handback Openreach wont accept a fault ) you won't get any improvement. The upstream sync is limited by the 6db noise margin, I dont believe it will reduce to a 3db target (unlike the DS)

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

mattb75
Newbie
Posts: 4
Registered: ‎02-05-2025

Re: VDSL SNR Upload max possible?

Ah ok - was just about to edit my post to say I was getting over the 40Mb as well!

 

Makes sense if upload is limited to an SNR of 6db as well.  Looks like the Wholesale Checker is being rather optimistic in it's estimates (pretty certain my house hasn't moved over the last 4 years, neither has the cabinet!).

 

Thanks for coming back to me so quickly @MisterW  👍

MisterW
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Re: VDSL SNR Upload max possible?

The problem with the checker is that it assumes a good quality copper line and estimates speed by line length. If there is any aluminium in there the speeds will be well down. The fact that your ds target margin is at 3db means the DLM thinks its relatively error free (otherwise it would have stuck at 6db). 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

mattb75
Newbie
Posts: 4
Registered: ‎02-05-2025

Re: VDSL SNR Upload max possible?

Sorry to re-open this, but I've now received an email from Plusnet advising that now my line has been up and running for over 14 days my current line speed is 80Mb and the estimated peak time speeds are


Download: 65Mb

Upload 10-16Mb

 

Since receiving this email, I've relocated my Hub Two and connected it directly into the master socket behind the faceplate to check if it was my internal wiring which was causing a connection speed reduction. 

The current stats after 3 days since moving the Hub Two are

 

DSL uptime:3 Days 0 Hrs 39 Mins
Data rate:10.733 Mbps / 46.458 Mbps
Maximum data rate:10.793 Mbps / 47.873 Mbps
Noise margin:6.4 / 3.2
Line attenuation:10.6 / 21.2
Signal attenuation:10.6 / 22.5

 

I'm not clear where Plusnet email is getting it's figures from and whether there's anything else I should be trying to see if I can get any more speed out of the connection.

I have seen other posters on this forum which a Noise Margin of below 3 UL and below 2 DL, so it does seem like there's additional headroom on the Upload speeds which would be good if it could be activated.

Appreciate any steers!

Baldrick1
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Re: VDSL SNR Upload max possible?

@MisterW 

My understanding is that the DLM controls the download SNR/speed, this also affects the upload speed. There is no separate control of upload SNR.

Consequently, whilst there is a minimum guarantee given for download speed I’m afraid that upload speed is what it is.

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