Upload cap
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- Re: Upload cap
Upload cap
21-05-2013 2:10 PM
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As nothing happened I raised another ticket Question #69724079 when a new order was placed to uncap the upstream rate. I received this response on Question #69724043:
Quote A modify order on this account was unsuccessful.The reason given was "The supplied service Id does not refer to an active asset".Modify order type:An attempt to change the upstream capping..Please check why the order has been rejected and contact the customer.
I asked for someone to update me on what was going on, but so far have heard nothing. Can someone please look into this for me, as it has been two weeks since my original request.
Re: Upload cap
21-05-2013 3:09 PM
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I've placed a modify order to uncap your upload, this will complete tomorrow.
I've also updated your ticket.
Re: Upload cap
21-05-2013 3:19 PM
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Re: Upload cap
21-05-2013 5:52 PM
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Re: Upload cap
22-05-2013 9:09 AM
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That's been placed for you, it will complete tomorrow.
Re: Upload cap
22-05-2013 9:11 AM
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Re: Upload cap
22-05-2013 10:43 AM
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Many thanks. The change happened just after 1am this morning. Very happy.
Re: Upload cap
23-05-2013 5:36 PM
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All seems well now 🙂
Re: Upload cap
24-05-2013 8:18 AM
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Just noticed my internet light on my router was red this morning. Internet still worked. Could that be from when the connection dropped yesterday morning to uncap my upload speed?
Will reset the router later. Tempted to update the firmware also.
Re: Upload cap
24-05-2013 9:42 AM
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As regards the firmware, that's a replacement 582n - with a USB port is it not? What firmware has it got on it at present? I wouldn't be rushing to change it, there can be some issues, it depends on whether you are currently seeing any problems (apart from the trivial irritating red light) and which firmware you were thinking of using?
Re: Upload cap
24-05-2013 9:51 AM
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Will disconnect when I get home.
Was tempted to try the latest 10.??? firmware for the USB enabled router then switch to ADSL mode.
Only as the last update I made to my old router did seem to improve wifi reception at the furthest points in my house.
Re: Upload cap
24-05-2013 11:00 AM
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Re: Upload cap
24-05-2013 11:01 AM
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Re: Upload cap
24-05-2013 11:07 AM
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Re: Upload cap
24-05-2013 11:14 AM
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PN - Could 8.4.4.I or later become available to download or be pushed to my router?
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