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Upgrade

FIXED
gemscl86
Newbie
Posts: 2
Registered: ‎31-07-2025

Upgrade

Currently I am on the 500mbps plan, if I upgrade to the 900mbps what happens, does an engineer get re-sent out or do I just restart my router box, is there any downtime, etc?

3 REPLIES 3
jab1
The Full Monty
Posts: 24,623
Thanks: 8,784
Fixes: 377
Registered: ‎24-02-2012

Re: Upgrade

Fix

@gemscl86 A speed upgrade involves no engineer, and AFAIK, needs no action from you.

John
Baldrick1
Moderator
Moderator
Posts: 14,452
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Registered: ‎30-06-2016

Re: Upgrade

Moderator's note:
Thread moved from Broadband to Full Fibre

Moderator and Customer
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bmc
Seasoned Hero
Posts: 5,711
Thanks: 2,108
Fixes: 113
Registered: ‎28-02-2017

Re: Upgrade

@gemscl86 

Unless done at contract renewal it would require a new contract.

 

Brian