Transfer to 21C Network/REIN Problem [RESOLVED]
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- Re: Transfer to 21C Network
Re: Transfer to 21C Network
03-07-2013 6:23 PM
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Also just happened to check the router and getting the occasional red internet light
Uptime: 0 days, 0:19:05
FEC Errors (Up/Down): 0 / 28,561
CRC Errors (Up/Down): 0 / 148
HEC Errors (Up/Down): 0 / 1,899
Re: Transfer to 21C Network
03-07-2013 11:40 PM
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Is the SNRM been so high the reason my graphs are no longer showing the interference ? I'm beginning to think that what I am seeing is the actual peaks of what would be horrendous interference if it wasn't been suppressed.
DSLAM/MSAN type: IFTN
DSL mode: G.992.5 Annex A
Status: DSL Link Up
0 days, 5:56:39
Downstream Upstream
Attenuation (dB): 27.5 14.3
Connection speed (kbps): 10387 888
SNR margin (dB): 15.6 10.0
Power (dBm): 0.0 4.8
Interleave depth: 64 0
RSCorr/RS (%): 38729.2308 0.0001
RSUnCorr/RS (%):
ES/hour:
INP:
Re: Transfer to 21C Network
04-07-2013 7:54 AM
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Re: Transfer to 21C Network
04-07-2013 12:10 PM
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08:30hrs BTOR engineer arrived
After a discussion about the cable and the REIN interference he did some tests on the broadband and a copper line test. The copper line test failed so he replaced my cables. I now have a brand new cable from the pole to my new master socket. New BT Openreach filtered faceplate fitted
Further testing and the copper line test passed.
Discussed the REIN problem and after looking at my graphs he agreed and has booked a REIN engineer to investigate. so there was no need for the co op call
SNRM has reset and now syncs at above 16Mb
11:40hrs BTOR engineer left
You are currently connected to gateway pcl-ag03.
This is located in City Lifeline House.
-----------------------------------------------
Phone exchange:
HOLYHEAD
Estimated line speed:
8Mb (This may vary between 6Mb and 10Mb) - Checked on 2013-04-23 02:54:03
Current line speed:
10.5 Mb
-----------------------------------------------
Download speedachieved during the test was - 10.09 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 14.81 Mbps
Upload speed achieved during the test was - 0.66Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
-----------------------------------------------
DSL Connection
Link Information
Uptime: 0 days, 0:31:15
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 16,781
Data Transferred (Sent/Received) [MB/MB]: 6.92 / 107.93
Output Power (Up/Down) [dBm]: 12.1 / 0.0
Line Attenuation (Up/Down) [dB]: 14.2 / 27.0
SN Margin (Up/Down) [dB]: 14.9 / 5.9
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 26 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 33 / 0
FEC Errors (Up/Down): 0 / 43,147
CRC Errors (Up/Down): 0 / 1
HEC Errors (Up/Down): 0 / 9
----------------------------------------------
So far everything is looking good, line on 10 day training and REIN engineer on the case, so many thanks to Anotherone and all at PN for their help in this matter. The BTOR Engineer was brilliant and I would be pleased if PN passed that on:)
Could someone from PN nudge my current line speed thank you
Re: Transfer to 21C Network
04-07-2013 12:18 PM
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Re: Transfer to 21C Network
04-07-2013 12:21 PM
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Re: Transfer to 21C Network
04-07-2013 12:38 PM
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Re: Transfer to 21C Network
04-07-2013 12:39 PM
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Sorry I didn't get back to you sooner. I've just updated your speed profile for you. You'll just need to drop your PPP session for that to take effect (It should do it itself automatically shortly).
That's really encouraging news regarding the engineer visit. I'll get onto your Fault Ticket this afternoon and grab those Engineer Notes and keep an eye on proceedings for you
Re: Transfer to 21C Network
04-07-2013 12:43 PM
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Re: Transfer to 21C Network
04-07-2013 12:50 PM
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For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 14.81 Mbps
Upload speed achieved during the test was - 0.71Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Much better
Re: Transfer to 21C Network
04-07-2013 3:26 PM
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Re: Transfer to 21C Network
04-07-2013 3:33 PM
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[Edit]
No disconnection
Re: Transfer to 21C Network
04-07-2013 4:05 PM
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Re: Transfer to 21C Network
04-07-2013 4:14 PM
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Re: Transfer to 21C Network
04-07-2013 4:22 PM
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