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Thomson o2 router

Ianfrancis7
Newbie
Posts: 2
Registered: ‎31-01-2011

Thomson o2 router

My line for plusnet says it's ready but I can't seem to find it through my o2 Thomson wireless box. Should it work with this router or not?
5 REPLIES 5
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Thomson o2 router

HI Ianfrancis7,
do you know how to get to your router's home page?
Jojo Smiley
MisterW
Superuser
Superuser
Posts: 14,817
Thanks: 5,565
Fixes: 396
Registered: ‎30-07-2007

Re: Thomson o2 router

Quote
but I can't seem to find it through my o2 Thomson wireless box

I'm pretty sure that the o2 ( rebadged Thomson TG585v7) routers are 'locked' to O2.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Thomson o2 router

@ MisterW,
Ah, I know Sky did, I weren't sure o2 did.
Jojo Smiley
Ianfrancis7
Newbie
Posts: 2
Registered: ‎31-01-2011

Re: Thomson o2 router

I thought it might. I keep trying to get onto the router gateway but the password and user won't work and I've reset the router and still nothing. Which routers are compatible with plusnet?
MisterW
Superuser
Superuser
Posts: 14,817
Thanks: 5,565
Fixes: 396
Registered: ‎30-07-2007

Re: Thomson o2 router

Basically you can use any ADSL Modem/Router ( i.e designed for use with a BT line rather than cable ) that is NOT locked to a specific ISP.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.