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Telegraph pole replacement

Bucketinabag
Grafter
Posts: 25
Thanks: 2
Registered: ‎26-12-2021

Telegraph pole replacement

A team arrived this morning to replace the telegraph pole in our street (we had no warning) they've long gone and everything look to be connected back up, but there's no phone or internet for the entire street. What's the usual procedure with this? Are we just left like this for the foreseeable?
2 REPLIES 2
jab1
Legend
Posts: 19,147
Thanks: 6,288
Fixes: 289
Registered: ‎24-02-2012

Re: Telegraph pole replacement

I suggest the whole street contact their ISP.

It MAY be possible to contact Openreach direct - try calling them on 0800 023 2023 , but whether they will do much is debateable - it is the weekend.

John
ClaudiaG23
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 361
Fixes: 25
Registered: ‎02-05-2023

Re: Telegraph pole replacement

@Bucketinabag I can see you've spoken with our Technical team yesterday and engineer is booked in for tomorrow. 

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team