TD-W8961ND keeps dropping connection help please

[#1]

Hi I am a bit new to this, I have recently replaced my old netgear router to get beter wireless coverage. I am using a TP Link TD-W8961ND. The internet connection keeps dropping I particularly notice this when VPning into the office. The log on the router shows :-
4/12/2012 20:6:29> Last errorlog repeat 39 Times
4/12/2012 20:7:1> netMakeChannDial: err=-3000 rn_p=804e2af0
4/12/2012 20:37:32> Last errorlog repeat 434 Times
4/12/2012 20:38:35> netMakeChannDial: err=-3000 rn_p=804e2af0
4/12/2012 20:41:50> Last errorlog repeat 34 Times
4/12/2012 20:46:7> netMakeChannDial: err=-3000 rn_p=804e2af0
4/12/2012 20:52:20> Last errorlog repeat 70 Times
This repeats regularly. Any ideas or assistance appreciated.
Thanks

[#2]

Hi garyk,
I've looked at your connection logs and the majority of your disconnections are happening at 3mins50secs. My first thought would be an idle timeout setting on your router. I've had a look at your router's operating manual and there is a setting for it. Could you check that?
[quote=TD-W8961ND Manual]Connection: For PPPoE/PPPoA connection, you can select  Always on or  Connect on-Demand or Connect Manually. Connect on demand is dependent on the traffic. If there is no traffic (or  Idle) for a pre-specified period of time), the connection will tear down automatically. And once there is traffic send or receive, the connection will be automatically on.
Jojo

[#3]

Hi JoJo,
Thanks for the reply, I have checked the settings you suggested and it is currently set to always on. I attach a printout of the settings in that area.
The connection seem to be continually dropped irrespective of whether I am using the internet or not.
Any other ideas ?
Thanks Gary.

[#4]

Hi Gary,
Did you do something yesterday, because just after 5pm it's been connected constantly. Did you discover a setting somewhere?
Jojo

[#5]

Hi Jojo,
I have been working away this week so I did not used the internet at all yesterday. I have reset my log so I will see if the connection remains stable.
Ow dear in the time it has took me to type this the log has started to fill up :-
4/18/2012 21:26:55> netMakeChannDial: err=-3000 rn_p=804e2af0
4/18/2012 21:27:3> Last errorlog repeat 8 Times
4/18/2012 21:27:22> netMakeChannDial: err=-3000 rn_p=804e2af0
4/18/2012 21:30:32> Last errorlog repeat 26 Times
4/18/2012 21:30:40> netMakeChannDial: err=-3000 rn_p=804e2af0
Look forwards to hearing from you.
Cheers Gary

[#6]

Hi,
My TP-Link TD-8840-T reports these errors
4/18/2012 20:56:10> Last errorlog repeat 8 Times
4/18/2012 20:56:13> netMakeChannDial: err=-3000 rn_p=804d0c58
4/18/2012 21:18:30> Last errorlog repeat 587 Times
4/18/2012 21:19:40> netMakeChannDial: err=-3000 rn_p=804d0c58
4/18/2012 21:25:52> Last errorlog repeat 323 Times
4/18/2012 21:26:0> netMakeChannDial: err=-3000 rn_p=804d0c58
4/18/2012 21:37:31> Last errorlog repeat 618 Times
Using Router Stats Lite I do not see any connection issues.
Dan.

[#7]

garyk,
I've just had a look at your connection logs, it looks like the disconnections and the 3.50 disconnections are still happening. Are you able to try another router to just to see if the same thing happens?
Adam

[#8]

Hi Adam,
I have changed to an older Netgear Router this morning, can you give me an update on the connection please.
Thanks

[#9]

Hi there,
I've been using a TP-Link TD-8840T for the past week and noticed it keeps dropping connection. My speed has also dropped to less then 1Mb and I too get lots of errors in the log.  From the posts earlier was any solution found?
cheers,
Rich

[#10]

Hi garyk,
Things seem to have improved drastically!
Jojo

[#11]

Hi Rich,
There were a few drops last night - not sure if this was rebooting the router - but aside from that the line looks as though it's been quite stable (see graph). Are you using a wired or wireless connection?
Jojo

[#12]

Gary/Rich.
I contacted TP-Link with regards to my error message meanings; they have not come up with a reason. They asked me if I had any issues to which I said no, so the reply was

Quote

You can enjoy the Internet and do not worry about it.

As previously stated I do not having anything to suggest I am having connection problems I just wanted to know what the error means.
Dan.

[#13]

Hi Dan the Van,
If you google that error there's a lot that comes up. I haven't time to read them all. Have you tried googling?
Jojo

[#14]

Seems Oldjim may know the answer, try the Kitz link. (Google is your friend.... usually) 

[#15]

Yes I did try a google, but was hoping TP-Link would know.
I did see oldjims post but that is not the same error his was =805f1110 mine is =804d0c58. I have tried his fix.
I also found this site http://www.zyxeltech.de/snotev120/sys_err/sys_err.htm
It says:-
Message:  PINI ERROR netMakeChannDial: err=-3000, rn_p=576de0
Meaning:  remote node is connecting already. (rn_p refers remote
          node point, it may change for different version, and different
          remote node number)
Solution:  ask remote node to dial to you, then if you drop, you can dial;
          or reboot.
Dan.