Swapping Packages
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Swapping Packages
13-06-2009 9:05 AM
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Only thing I am struggling with is bandwidth, game a lot and download a few things and my usuage has gone near my Pro cap each month.
How easy is it to swap between packages? Say Pro to Unlimited to see how it goes and back to Pro if I am not happy with the unlimited service?
I mainly game, surf net and watch footy online during the season.
Re: Swapping Packages
13-06-2009 9:20 AM
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Re: Swapping Packages
13-06-2009 9:25 AM
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You could try and schedule your downloads for off peak.
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If it fixed it click 'This fixed my problem'
Re: Swapping Packages
13-06-2009 9:35 AM
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Will I see a reduction in ping playing World Of Warcraft or spikes if I watch Iplayer?
Re: Swapping Packages
13-06-2009 9:43 AM
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Traffic shaping
As you will see there is quite a difference. Downloading is really slow on Unlimited in the evening, and Gaming is restricted to 2mb 24/7.
Re: Swapping Packages
13-06-2009 9:45 AM
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Your ping shouldn't be affected and again iPlayer should behave the same.
I'm on unlimited and don't have any issues with iPlayer.
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Re: Swapping Packages
13-06-2009 10:20 AM
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As I posted on another thread I am currently at a friends who has Virgin Media 10MB broadband. I can down load Eggheads from the iPlayer in 6/7 minutes at around 10pm in the evening. On Plusnet Unlimited if I start the download at 10pm it will not complete until after midnight when there is no speed restrictions.
Re: Swapping Packages
13-06-2009 10:27 AM
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Re: Swapping Packages
13-06-2009 2:02 PM
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I was talking about the streaming which the OP wants to do (there was the same conversation going on in IRC too) rather than the downloading.
I appreciate the downloading on unlimited is slow and I tend to schedule mine after midnight.
Comparing the virgin one could be a little harsh, I don't even have a 10MB connection - I get half of that. The virgin speeds tend to depend on where you live - if lots of punters have it there is lots of contention and the service is slow.
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Re: Swapping Packages
13-06-2009 2:21 PM
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Re: Swapping Packages
13-06-2009 6:46 PM
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Seems unlimited should provide what I want, does it tell you anywhere on your account when you switch packages? I have swapped but I cant see any reference to the fact I have on my account, do I just take it for granted that 1st July I will move to unlimited?
Re: Swapping Packages
13-06-2009 6:47 PM
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Re: Swapping Packages
13-06-2009 7:20 PM
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isnt it any product change from unlimited which triggers a new contract
Re: Swapping Packages
13-06-2009 7:56 PM
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The one thing that does seem apparent that the lack of email confirming change of product and date it happens on is leading to confusion..
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Re: Swapping Packages
15-06-2009 12:26 PM
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Changing products will result in the account being recontracted, however if you drop me a PM I can arrange for it to happen without a contract extension of 12/18 months.
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