Stroud variable broadband speeds
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Stroud variable broadband speeds
17-04-2012 4:53 PM
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Anyone on here from or around Stroud GL5/6 ? If yes I wonder if you get the same sort of speed issues I get each week?
As is usual most weeks I'm currently down to 3mb/4mb download , usually around 11mb/12mb on what is supposed to be 17mb.
Cheers
Donut
Re: Stroud variable broadband speeds
17-04-2012 5:10 PM
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When you say you get 3/4Mbps is the sync rate still high or does that drop too?
Jojo
Re: Stroud variable broadband speeds
18-04-2012 7:55 PM
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All I know isthat again as I type 'm still only gettng 3mb/4mb rather than my usual 11mb/12mb out of a paid for UP TO 20MB.
Regards
Donut
Re: Stroud variable broadband speeds
18-04-2012 7:59 PM
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This should explain how to get it http://community.plus.net/forum/index.php/topic,96155.0.html
The other rate is that obtained by a speed test.
Could you run the BT speedtest (as described in the above link) at a time when the speeds have gone pear shaped
Re: Stroud variable broadband speeds
18-04-2012 8:14 PM
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1. Best Effort Test: -provides background information.
Download Speed
3.57 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 3.57 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 13.3 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.39 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.39Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Info from router:
Uptime: 1 day, 8:28:53
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,244 / 14,944
Bandwidth (Up/Down) [kbps/kbps]: 445 / 15,074
Data Transferred (Sent/Received) [MB/GB]: 118.77 / 2.06
Output Power (Up/Down) [dBm]: 12.0 / 16.5
Line Attenuation (Up/Down) [dB]: 9.5 / 15.5
SN Margin (Up/Down) [dB]: 31.5 / 9.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 3 / 0
FEC Errors (Up/Down): 75,168 / 0
CRC Errors (Up/Down): 1,281 / 1,433
HEC Errors (Up/Down): 0 / 6,078
Re: Stroud variable broadband speeds
18-04-2012 8:19 PM
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Does that mean anything?
Donut
Re: Stroud variable broadband speeds
18-04-2012 8:35 PM
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Does a test at http://www.speedtest.net/ (choose a server in London) give the same low download speed?
Could you also check Current line speed on this Member Centre page shows 13.3Mbps.
Re: Stroud variable broadband speeds
18-04-2012 8:36 PM
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Was that speed test wired or wireless
If you put your telephone number in here does it report that the VP capacity is red, amber or green http://usertools.plus.net/exchanges/ and does clicking on Further Details give any more information
And just to rule out the last bit what does this give for your Current Line Speed https://portal.plus.net/my.html?action=data_transfer_speed
Re: Stroud variable broadband speeds
18-04-2012 8:48 PM
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Re: Stroud variable broadband speeds
18-04-2012 8:57 PM
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itsgetting worse lol
Re: Stroud variable broadband speeds
18-04-2012 8:58 PM
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I suggest waiting for this to be picked up in the morning as then you will get it fixed quickly
Re: Stroud variable broadband speeds
18-04-2012 9:03 PM
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Donut :0)
Re: Stroud variable broadband speeds
19-04-2012 4:31 PM
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Think I migt switch to BT a my nieghbour gets 20mb constantly from te same exchange.
Donut
Re: Stroud variable broadband speeds
19-04-2012 9:12 PM
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Donut
Re: Stroud variable broadband speeds
20-04-2012 4:33 AM
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Also if the Current Line Speed at the Plusnet portal is showing 4.2Mb, you won't get speeds above that. Any speedtester that gives a speed above that is erroneous.
It would also be helpful if you could post your modem/router stats (up & down) as mentioned by Jim in reply #3.
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