Strange broadband 'interruptions' - Anybody else having similar issues?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Strange broadband 'interruptions' - Anybody el...
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 6:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 6:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\xxxx>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.246.90]
over a maximum of 30 hops:
1 3 ms 98 ms 98 ms dsldevice.lan [192.168.1.254]
2 14 ms 28 ms 13 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182]
3 13 ms 12 ms 12 ms link6-central10.pcl-gw02.plus.net [84.93.249.10]
4 16 ms 12 ms 21 ms xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
5 14 ms 13 ms 14 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 12 ms 13 ms 16 ms ae1.ptw-cr01.plus.net [195.166.129.0]
7 13 ms 13 ms 12 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
8 * * * Request timed out.
9 14 ms 16 ms 14 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
10 16 ms 14 ms 14 ms 132.185.255.165
11 14 ms 14 ms 14 ms bbc-vip011.cwwtf.bbc.co.uk [212.58.246.90]
Trace complete.
C:\Users\xxxx>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.244.69]
over a maximum of 30 hops:
1 26 ms 98 ms 98 ms dsldevice.lan [192.168.1.254]
2 17 ms 21 ms 18 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182]
3 13 ms 13 ms 13 ms link1-central10.pcl-gw01.plus.net [84.93.249.0]
4 75 ms 12 ms 12 ms xe-0-2-0.pcl-cr01.plus.net [212.159.1.0]
5 14 ms 12 ms 16 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 19 ms 13 ms 13 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 * * * Request timed out.
9 13 ms 14 ms 13 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 14 ms 16 ms 14 ms 132.185.255.148
11 13 ms 13 ms 13 ms bbc-vip114.telhc.bbc.co.uk [212.58.244.69]
Trace complete.
C:\Users\xxxx>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:
1 21 ms 99 ms 98 ms dsldevice.lan [192.168.1.254]
2 15 ms 13 ms 23 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182]
3 13 ms 12 ms 12 ms link1-central10.pcl-gw01.plus.net [84.93.249.0]
4 13 ms 13 ms 12 ms xe-0-2-0.pcl-cr01.plus.net [212.159.1.0]
5 13 ms 12 ms 13 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 15 ms 12 ms 13 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 14 ms 14 ms 14 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
9 15 ms 16 ms 15 ms 132.185.255.165
10 14 ms 14 ms 14 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]
Trace complete.
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 6:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Tracing route to www.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:
1 250 ms 1987 ms 1987 ms dsldevice.lan [192.168.1.254]
2 20 ms 19 ms 39 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182]
3 13 ms 12 ms 13 ms link3-central10.pcl-gw01.plus.net [84.93.249.4]
4 13 ms 12 ms 12 ms xe-0-2-0.pcl-cr01.plus.net [212.159.1.0]
5 13 ms 12 ms 12 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 13 ms 12 ms 13 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 * * * Request timed out.
9 14 ms 13 ms 13 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 13 ms 14 ms 13 ms 132.185.255.148
11 13 ms 12 ms 16 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]
Trace complete.
C:\Users\xxxx>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:
1 23 ms 99 ms 98 ms dsldevice.lan [192.168.1.254]
2 14 ms 13 ms 18 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182]
3 13 ms 12 ms 13 ms link3-central10.pcl-gw01.plus.net [84.93.249.4]
4 12 ms 12 ms 12 ms xe-0-2-0.pcl-cr01.plus.net [212.159.1.0]
5 72 ms 13 ms 12 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 12 ms 13 ms 12 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 * * * Request timed out.
9 14 ms 13 ms 14 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 13 ms 13 ms 16 ms 132.185.255.148
11 13 ms 13 ms 13 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]
Trace complete.
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like the hardware is slowing you down.
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The unknown is if it, or something else, is causing my mysterious spikes at various times of the day. Tonight seems to be worse for some reason. Multiple spikes in quick succession since 5pm.
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When you say disconnect the modem, do you want me to power it off or simply un-plug the phone cable?
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 7:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 8:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
D:\Users\Aman>tracert www.bbc.co.uk
Tracing route to www.bbc.net.uk [212.58.244.67]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms WNDR4000 [192.168.1.1]
2 26 ms 28 ms 30 ms lo0-central10.ptn-ag04.plus.net [195.166.128.193]
3 27 ms 26 ms 24 ms link7-central10.ptn-gw01.plus.net [84.93.248.236]
4 23 ms 23 ms 24 ms xe-10-1-0.ptw-cr01.plus.net [212.159.1.44]
5 25 ms 24 ms 24 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
6 * * * Request timed out.
7 * * * Request timed out.
8 26 ms 24 ms 24 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
9 25 ms 24 ms 25 ms 132.185.255.148
10 25 ms 24 ms 24 ms bbc-vip112.telhc.bbc.co.uk [212.58.244.67]
Trace complete.
D:\Users\Aman>
-don't know if this (also) helps, but im on Fibre too. (If this is totally useless, sorry, thought it might help as im having the same pattern with the two timeouts)
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 8:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
http://www.thinkbroadband.com/ping/share/a7402b9d44b510976fdc05b4e9831c48.html
Ran another speedtest and upload has dropped to 2.5mb
Re: Strange broadband 'interruptions' - Anybody else having similar issues?
18-01-2013 8:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Also, what gateway are you connected to?
http://usertools.plus.net/@gateway/
Ex-Broadband Service Manager
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Strange broadband 'interruptions' - Anybody el...