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Speed problems at night

run187
Dabbler
Posts: 24
Thanks: 2
Registered: 25-04-2012

Speed problems at night

Hi I receive http://www.speedtest.net/my-result/3211747875 until around 4/5 in the afternoon it then goes to http://www.speedtest.net/my-result/3205937238 that speed after 5 until 1230  .my speed is synced at 35.8 according to the pn site,I have reported the fault and have no word back as of yet .I have had this issue for well over an month and a half now .
After 530 it is pointless me even having fibre .iv tried the bt wholesale site test but test 3 will not run I have followed the direction yet it refuses to connect to the bt test site .
The bt engineer found zero faults when they where round my home about two weeks ago ,I have changed my router to the new one supplied by pn and I have tried a netgear same thing .iv changed every lead possible still the same,Iv formatted my pc and changed the network card still the same .
Any help would be great thanks ..
2 REPLIES
Community Veteran
Posts: 26,678
Thanks: 900
Fixes: 10
Registered: 10-04-2007

Re: Speed problems at night

Are you on any of the exchanges shown here: http://community.plus.net/exchange-information/
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
englishrick
Grafter
Posts: 463
Registered: 14-02-2013

Re: Speed problems at night

Same problem as me and a few others...