Slow download speed
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Slow download speed
04-08-2024 8:14 PM
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Re: Slow download speed
04-08-2024 8:26 PM
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A little more detail would help us to help you. What is you minimum guaranteed speed, what are getting (over WiFi or Ethernet)?
Re: Slow download speed
04-08-2024 10:19 PM
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Re: Slow download speed
04-08-2024 10:29 PM
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OK - you have a fault - contact Customer Support tomorrow (0330 123 9123)
Re: Slow download speed
05-08-2024 5:08 PM
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@Troypowell42 Hi, before we get stuck in can you reboot the router and test the speed with an ethernet cable because your router has experienced a reboot for at least 37 days?
If issues persist can you send in a picture of the back of the router and phone socket please or we can ring you to go through everything in one go.
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