Slow Fibre
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Slow Fibre
01-06-2014 5:00 PM
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Computer numpty so be gentle with me!
Re: Slow Fibre
01-06-2014 5:05 PM
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Re: Slow Fibre
01-06-2014 5:15 PM
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10.43 download
0.71 upload
Ping 55.5
All tablets etc off - only one laptop - sky not on demand!
Re: Slow Fibre
01-06-2014 5:22 PM
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Can you run the same speed test via ethernet cable to the router please. Could be a potential wireless problem.
Twills.
Re: Slow Fibre
01-06-2014 5:23 PM
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Re: Slow Fibre
01-06-2014 5:26 PM
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When our fibre was first installed we had faster!
Upload is 0.71 Mbps but it says our upstream rate is 20mbps !
What is going on?
Re: Slow Fibre
01-06-2014 5:27 PM
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Re: Slow Fibre
01-06-2014 5:35 PM
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Any suggestions?
Re: Slow Fibre
01-06-2014 6:36 PM
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Re: Slow Fibre
01-06-2014 6:51 PM
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Re: Slow Fibre
02-06-2014 9:40 AM
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I'm sorry to hear of the issues that you're experiencing. We've received your Fault Ticket (Ticket: 86444927). We'll get you an update on this within the next 24-48 hours.
Re: Slow Fibre
02-06-2014 8:04 PM
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Certainly not receiving the fibre broadband I am paying for!
Re: Slow Fibre
03-06-2014 9:49 AM
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I appreciate it's frustrating when you have a fault with the service - we just want to make sure that we do everything we can to get the fault fixed ASAP.
Re: Slow Fibre
04-06-2014 10:51 AM
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Come on Plusnet you used to be sooo good!!! What's going on?
Re: Slow Fibre
04-06-2014 11:02 AM
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