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Slow Browsing

jamesanstee
Grafter
Posts: 475
Thanks: 5
Registered: 20-04-2012

Slow Browsing

Is anyone else finding speeds slower for browsing and using iplayer youtube since everyone is downloading the new IOS7 updates for iphones.
8 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Slow Browsing

I'm using mine at home at the moment and it seems absolutely fine.
Are you having problems on multiple devices?
Chris Pettitt
Cloud Environments Engineer
jamesanstee
Grafter
Posts: 475
Thanks: 5
Registered: 20-04-2012

Re: Slow Browsing

Having the slow browsing across three computers all via wired connections youtube buffers non stop on a low quality but iplayer would play 3 seconds of content and then say insufficient bandwidth speedtest shows the speed has slowed down but im not sure if this is to do with the latest IOS7 Update that many people are downloading. I did read the same thing happend a while back with a previous IOS download slowed the internet down. Bt speedtester won't allow me to complete a test just generates an error page.

Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Slow Browsing

Can you try logging in to your router and clicking 'Disconnect' and wait 10 seconds and click 'Connect' again?
I'm wondering if a gateway hop might improve things.
Chris Pettitt
Cloud Environments Engineer
Superuser
Superuser
Posts: 1,741
Thanks: 294
Fixes: 4
Registered: 05-11-2008

Re: Slow Browsing

Quote from: jamesanstee
Is anyone else finding speeds slower for browsing and using iplayer youtube since everyone is downloading the new IOS7 updates for iphones.

Yes i am also found Sky Go , poor quality with quite a bit of buffering, speed tests come back fine tho.
Regards
Mike
Mike
bill888
Seasoned Pro
Posts: 821
Thanks: 105
Fixes: 21
Registered: 18-10-2008

Re: Slow Browsing

fwiw, I'm not seeing any issues.  720P Youtube video plays fine.  Speedtest.net results also look fine.  I am on fibre though.
PN usage graphs does just a jump in usage from 6pm to coincide with iOS 7 release in UK.
http://www.plus.net/support/service/network_performance/broadband_bandwidth_usage.shtml
I'm using ptw-ag01 gateway at the moment.
jamesanstee
Grafter
Posts: 475
Thanks: 5
Registered: 20-04-2012

Re: Slow Browsing

Was on gateway ptn-ag01 and have now switched to pcl-ag01  speed looks worse on that and ping much higher.
Community Veteran
Posts: 5,472
Thanks: 291
Fixes: 4
Registered: 11-08-2007

Re: Slow Browsing

We've been simultaneously using 1*Netflix(SD) + 1*Youtube(720p) + 1*online PC gaming + 1*Xbox live gaming + 2*browsing + 3*email on our 7Mbps 20CN ADSL connection and not a hint of and slowdown or buffering.  Speedtest results are also running as fast as it ever gets, and latency is normal.
Smiley
jamesanstee
Grafter
Posts: 475
Thanks: 5
Registered: 20-04-2012

Re: Slow Browsing

Speeds seem to have picked up a bit now .