Slow Broadband

[#1]

Only getting 8 down and 9 up
Is there a problem in the Cardiff area?

[#2]

@offtrolley It is most likely just you. What service are you on, and which router are you using?

[#3]

Unlimited Fibre Extra inc. Line rental

Plusnet Hub One

Ran another test
UPLOAD 5.76
DOWNLOAD 7.41

IP location is showing as Sheerness

[#4 · Accepted solution]

@offtrolley 

Report a fault using the test bot. See: https://www.plus.net/help/report-a-problem/

[#5]

@offtrolley If you have a phone connected, is it silent when you run the Quiet Line Test (17070, option 2)?

[#6]

Unfortunately, I no longer have a phone to test it

[#7]

The REFRESH appears to have resolved the issue.

Thanks everyone for your help