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Renaming default mailbox

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Renaming default mailbox

‎15-01-2008 8:09 PM

Have just renamed the mailbox of one of my referrals (due to spam) and it has been treated on the portal as an alias (although I clicked 'rename'). 
This is the second time it has happened - last time I had to telephone to have it manually updated.  Is there a problem or has this function been taken away from the user?
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Re: Renaming default mailbox

‎15-01-2008 8:37 PM

Thank you for the reply, PJ.  I raised a ticket immediately afterwards and CS replied within 30 minutes to say that they had actioned this so all is now sorted.
They also replied to a question about the loyalty discount within 5 minutes!
What excellent customer service!
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