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Red power light

Emilyruth99
Newbie
Posts: 2
Registered: ‎16-02-2022

Red power light

Hi the power light is red I’ve tried turning off and on and resetting it. But still red light any ideas
3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,335
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: Red power light

Have you had an e mail from PN advising when your broadband is due for activation?
if no point in plugging router in yet.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,886
Thanks: 4,977
Fixes: 316
Registered: ‎04-04-2007

Re: Red power light

@Emilyruth99 - that sounds like the symptoms of an unrecoverable fault.

I've arranged dispatch of a newer replacement for you.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Emilyruth99
Newbie
Posts: 2
Registered: ‎16-02-2022

Re: Red power light

Ahh brilliant thanks