Red light internet on router.

Haylz88 · ‎01-11-2019

Can someone please help me. Have moved from sky to plusnet already regretting it. Wow cannot get through on phone or online to chat to someone to help. I have been connected today text message received to say phone line is up and working etc. All lights are green except internet one on hub. Have tried connection via password and username still not working

Baldrick1 · ‎30-06-2016

@Haylz88 Welcome to the forum.

It can take up until midnight for the broadband to activate. See what it's doing tomorrow morning.

Moderator and Customer
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EmilyD · ‎26-03-2018

Hi @Haylz88,

As @Baldrick1 has mentioned, it may take up to midnight on your activation date for your broadband to complete and for this be ready to use. That being said, your order has completed since you made this post and it appears that your broadband is now fully up and running. Please let us know if you're still experiencing any problems with getting online.

If this post resolved your issue please click the 'This fixed my problem' button

Emily D
Plusnet Help Team

Red light internet on router.

Red light internet on router.

Re: Red light internet on router.

Re: Red light internet on router.