RT-N66U Unable to connect
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- Re: RT-N66U Unable to connect
RT-N66U Unable to connect
03-01-2013 3:41 PM
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I've been having a lot of issues with my new router that I have just received today (Asus RT-N66U) as I cannot establish a connection. It was to replace my previous router (Netgear DGN3500) as I have found many posts regarding to wifi connection drops. I have done a lot of research, but now I am completely stumped as I can't tell what I'm doing wrong. I'm relying on my Netgear to connect online to see if I can resolve my problem, so I know there's no fault with the connection and leads that I am using. My connection setup consists of a lan cable, that's connected to my router, that's plugged to a filter, into my phone jack.
Before starting, I configured my network adapter to Obtain an IP address automatically, as well as my DNS address. I then accessed the GUI on my Asus router. I'll post the following pictures to show the steps I have taken.
PPPoE
Input my user name and password provided by my ISP
The brick wall
I have noted that my router already had the latest Firmware. I even did a factory reset and tried again. I tried the static IP option and put in all the relevant information needed, and still I get timed out.
I have only just noticed that there's been a wide reported issue due to bad weather we had received. I live just south of London near Tunbridge Wells. I'm not sure if this has any bearing on my current connection nightmare. Any thoughts, suggestions, and guidance would be greatly appreciated
Re: RT-N66U Unable to connect
03-01-2013 3:48 PM
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<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13572279729294.png"/>
What have you set the MTU too?
Re: RT-N66U Unable to connect
03-01-2013 3:51 PM
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Quote from: _Adam_Walker_ From our point of view it looks like the connection is up at present but I can also see some disconnections logged too
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13572279729294.png"/>
What have you set the MTU too?
Hi Adam,
I'm currently using my Netgear to try and resolve my issue and was waiting for a reply. I tried my Asus router a few times but can't establish a connection. Shall I plug it in now?
Re: RT-N66U Unable to connect
03-01-2013 3:53 PM
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Quote My connection setup consists of a lan cable, that's connected to my router, that's plugged to a filter, into my phone jack.
Is this an ADSL connection or an FTTC one ?
From what I can see, the DGN3500 is a combined modem/router ( for use with ADSL connections ) whereas the Asus RT-N66U is just a router ( for use with the BT modem on FTTC connections ).
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: RT-N66U Unable to connect
03-01-2013 3:55 PM
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You may be able to use the Netgear as a modem and the Asus for wireless
Re: RT-N66U Unable to connect
03-01-2013 3:56 PM
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This image shows that it needs connection to a separate ADSL or Fibre modem.
Re: RT-N66U Unable to connect
03-01-2013 4:00 PM
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I'm going to pretend today never happened.
Thank you for pointing out my obvious mistake.
Re: RT-N66U Unable to connect
03-01-2013 4:21 PM
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Re: RT-N66U Unable to connect
03-01-2013 5:19 PM
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The Asus, I believe gets some pretty good reviews wireless wise as its a dual band router.
So if you don't mind having 2 units instead of one then post back and we'll come up with some instructions to configure the 2 routers.
BTW if you are considering changing to a Fibre connection in the future the Asus is ideal.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: RT-N66U Unable to connect
03-01-2013 6:15 PM
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https://www.overclockers.co.uk/showproduct.php?prodid=NW-051-AS
Thanks everyone for your time. I appreciate the help, even if somewhat embarrassing.
Re: RT-N66U Unable to connect
07-01-2013 1:24 PM
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Re: RT-N66U Unable to connect
07-01-2013 1:57 PM
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Re: RT-N66U Unable to connect
07-01-2013 2:17 PM
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Just to explain the plan of attack, I plan on using the router that was sent to me by Plusnet (Thomson TG585 v7), and use that as a modem. While having the Asus RT-AC66U to manage all the wireless devices to connect to. The netgear router that I stupidly brought from a retailer shop has been noted to be very problematic and unless I live in North America, it would be considered illegal to install their firmware (which seemed to be completely ridiculous beyond belief but I'll resist the urge to rant.) I'm not sure if I need to update the firmware on the Thomson, but it seems to be working without fault as I'm using it now to make this post.
I'm attempting the installation myself but I confess I'm a bit of a technophobe so I'm not expecting it to work flawlessly on my first attempt.
dick:quote
Re: RT-N66U Unable to connect
07-01-2013 3:53 PM
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Re: RT-N66U Unable to connect
07-01-2013 5:12 PM
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Ok, you need to Disable DHCP on the ASUS , see page 38 of the manual. Select the DHCP Server tab, select No for 'Enable DHCP server' and click apply.
Then connect the ASUS to the TG585 by connecting one of the LAN ports ( not the WAN port ) of the ASUS to a spare LAN port on the TG585.
This should now effectively make the ASUS into a wireless Access point and not a router.
You should now be able to access the TG585 GUI on 192.168.1.254 and the ASUS on 192.168.1.1
Let me know how that goes.
NB I'm assuming that the default DHCP pool for the TG585 is 192.168.1.64 to 192.168.1.253 ( like the TG582 ) and so the Asus with its default of 192.168.1.1 is out of the way of any DHCP allocated address.
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