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Problems Logging Into Plusnet via Apple Laptop

amc
Newbie
Posts: 2
Registered: 24-11-2010

Problems Logging Into Plusnet via Apple Laptop

My Plusnet broadband recently became active, and I connected via both an iPhone and a netbook (running Linux Ubuntu) with no problem. However, when trying to connect using my other computer for the first time (an Apple Mac laptop running OSX), I am getting a "password invalid" message when attempting to log in to Plusnet. After several tries it let me log in once, but after switching on again later, I started getting the "password invalid" message again and have been unable to reconnect, though the connection is still fine on my other computer.
I am using the default password that came with the Thomson router provided by Plusnet. Any suggestions as to remedies? Many thanks.
3 REPLIES
Moderator
Moderator
Posts: 17,567
Thanks: 1,100
Fixes: 127
Registered: 11-01-2008

Re: Problems Logging Into Plusnet via Apple Laptop

I log in OK on a Macbook Pro and a Mac Mini.
Will Moderate For Thanks
Community Veteran
Posts: 6,366
Thanks: 490
Fixes: 45
Registered: 30-07-2007

Re: Problems Logging Into Plusnet via Apple Laptop

amc
Newbie
Posts: 2
Registered: 24-11-2010

Re: Problems Logging Into Plusnet via Apple Laptop

Many thanks MisterW! Most helpful, will try a few of these suggestions out.