Plusnet router take 2

[#1]

We recently had a lightning strike which took out my BY Home Hub 3 so after checking every thing and changing the filter I fired up the Plusnet router.  Now I keep losing broadband. 
Take 2 because it dropped out on my first post.
Help anyone.

[#2]

I have reset my router and my speed has gone back up so lets see what happens now.

[#3]

Broadband still keeps dropping out.  Looking at the router logs there are Yellow warning triangle and messages like this.
Nov 16 10:52:47 PPP link up (Internet) [87.113.93.98]      Nov 16 10:51:37 PPP link down (Internet) [146.90.56.91]

There were also Chap issues at 05:45 this morning.
Router looses BB and has to reconnect.  real pain in the a**e

[#4]

Quote from: HaresEar

Nov 16 10:52:47 PPP link up (Internet) [87.113.93.98]      Nov 16 10:51:37 PPP link down (Internet) [146.90.56.91] There were also Chap issues at 05:45 this morning.

Those issues maybe more related to be BT Wholesale outage last night http://community.plus.net/forum/index.php/topic,120205.msg1041854.html#msg1041854

[#5]

Your line is certainly looking more stable since you posted;
<img src="http://community.plus.net/visualradius/generated/image13847769964150.png"/>

[#6]

Thanks for the graph Chris. BB still drops out now and again but my line has now gone noisy.  Un-plugging the Technicolour routing gets rid of the noise or at least it seems to.  Tried just the phone on the test socket and it seems ok until still on the test socket I fire up the router and as soon has the router connects to the internet the noise comes back  How can I get a replacement router?
I have replaced all filters.
HaresEar.

[#7]

Are you able able to try another microfilter?

[#8]

Chris I have tried every thing.  New filters all round. Even tried the double filter for the phone.  Noise comes and goes.  There is no noise with just the phone from any extension. Just when the router is plugged in and connects to the internet. i.e when the internet light is on on the router.
does this help.

[#9]

I've replied to your ticket and arranged to get another router shipped out to you.

[#10]

Cheers Chris.  Let's hope this cures the problem.

[#11]

Chris my modem has been re-synching every hour and my speed has dropped from 9.5mB down to 2mB.  How doe I get my line tested.  Noise still comes and goes.

[#12]

Is this with the replacement router?

[#13]

No not yet. Just lost my phone line for a few minutes.  Back on now. Router reset due to loss of DSL.
Nov 20 13:34:03 LOGIN User admin logged in on [HTTP] (from 192.168.1.65)

Info Nov 20 13:30:57 LOGIN User admin logged in on [HTTP] (from 192.168.1.65)

Info Nov 20 13:29:13 CONFIGURATION saved by TR69

Info Nov 20 13:27:38 FIREWALL event (1 of 1): deleted rules

Warning Nov 20 13:27:37 PPP link up (Internet) [87.112.173.26]

Info Nov 20 13:27:37 PPP CHAP Chap receive success : authentication ok

Info Nov 20 13:27:37 PPP CHAP Receive challenge (rhost = PCL-AG05)

Info Nov 20 13:27:35 PPP CHAP Receive challenge (rhost = bras-red7.pr)

Info Nov 20 13:27:25 xDSL linestate up (ITU-T G.992.5; downstream: 11543 kbit/s, upstream: 443 kbit/s; output Power Down: 20.8 dBm, Up: 13.0 dBm; line Attenuation Down: 34.0 dB, Up: 19.0 dB; snr Margin Down: 6.1 dB, Up: 26.3 dB)

Info Nov 20 13:26:59 xDSL linestate down

Info Nov 20 13:26:29 xDSL linestate down

Info Nov 20 13:25:44 xDSL linestate down

Warning Nov 20 13:25:19 PPP link down (Internet) [146.90.214.130]

Info Nov 20 13:24:32 FIREWALL event (1 of 1): modified rules

Info Nov 20 13:24:32 FIREWALL event (1 of 1): created rules

Info Nov 20 13:24:32 xDSL linestate down

Info Nov 20 13:22:38 LOGIN User admin logged in on [HTTP] (from 192.168.1.65)

Info Nov 20 13:20:48 LOGIN User admin logged in on [HTTP] (from 192.168.1.65)

Info Nov 20 13:00:25 LOGIN User admin logged in on [HTTP] (from 192.168.1.65)

[#14]

I can see that your connection is back up now.
As the router is on it's way, I think it'd be best to get that connected up once you receive it and let us know once you have so we can take a further look at things for you.

[#15]

Ok Chris. here are my speeds test today. Up and down.
Date Download Speed Upload Speed
Today 14:02 6707 kbps (838kB/s) 342 kbps (42.8kB/s) Share
Today 14:02 6615 kbps (827kB/s) 364 kbps (45.5kB/s) Share
Today 14:01 7548 kbps (944kB/s) 371 kbps (46.4kB/s) Share
Today 14:01 5032 kbps (629kB/s) 360 kbps (45kB/s) Share
Today 13:58 3714 kbps (464kB/s) 369 kbps (46.1kB/s) Share
Today 13:58 3543 kbps (443kB/s) 342 kbps (42.8kB/s) Share
Today 13:23 9610 kbps (1.2MB/s) 376 kbps (47kB/s) Share
Today 13:22 9619 kbps (1.2MB/s) 376 kbps (47kB/s) Share
Today 13:22 10228 kbps (1.28MB/s) 375 kbps (46.9kB/s) Share
Today 13:17 1919 kbps (240kB/s) 329 kbps (41.1kB/s) Share
Today 13:17 2818 kbps (352kB/s) 376 kbps (47kB/s) Share
Today 13:16 1538 kbps (192kB/s) 371 kbps (46.4kB/s) Share
Today 13:15 1737 kbps (217kB/s) 370 kbps (46.3kB/s) Share