Plusnet 2704n router

[#1]

Hello, I'd like to understand if there is an opportunity to upgrade the existing router I have - the 2704n. I would like to get faster broadband speeds and understand this is a very basic router. Could you help with this? Thanks.

[#2]

Your speeds are only partly determined by the router.

If you enter your phone number here https://www.broadbandchecker.btwholesale.com/#/ADSL You should see the expected speeds and if you could get any faster by upgrading to fibre.

Are the speeds you are seeing in line with these results?

[#3]

@kimmysammy Upgrading your router would probably not increase your speed - that depends on the characteristics of your connection.

Plusnet only supply these 'basic' routers, there are no better ones available from them, and in any case, to get a new one, you would have to request one at contract renewal.

If you want one with better wireless performance, it is suggested that you buy a BT HH6 - available for £20-£30 on eBay.

Edit: @dvorak beat me to it.😉

[#4]

Thanks. This is the result. Might need a hand understanding it.

Featured Products	Downstream Line Rate(Mbps)		Upstream Line Rate (Mbps)		Downstream Handback  Threshold(Mbps)	WBC FTTC Availability Date	WBC SOGEA Availability Date	Left in Jumper
	High	Low	High	Low
VDSL Range A (Clean)	80	69.8	20	19	64.5	Available	Available	--
VDSL Range B (Impacted)	80	67.2	20	19	61.2	Available	Available	--

Featured Products	Downstream Line Rate(Mbps)	Upstream Line Rate (Mbps)	Downstream Range (Mbps)	Availability Date	FTTP Install Process
FTTP on Demand	330	30	--	Available	--

ADSL Products	Downstream Line Rate (Mbps)	Upstream Line Rate (Mbps)	Downstream Range(Mbps)	ADSL Availability Date	WBC SOADSL Availability Date	Left in Jumper
WBC ADSL 2+	Up to 7.5	--	5.5 to 12	Available	Available	--
WBC ADSL2+ Annex M	Up to 7.5	Up to 1	5.5 to 12	Available	Available	--
ADSL Max	Up to 5.5	--	4 to 8	Available	Available	--
WBC Fixed Rate	2	--	--	Available	Available	--
Fixed Rate	2	--	--	Available	--	--

Observed Speeds	ADSL
Max Observed Downstream Speed	16.01
Max Observed Upstream Speed	0.88
Observed Date	2020-04-18

Other Offerings	Availability Date
VDSL Multicast	Available
ADSL Multicast	Available

Premise Environment	Status
Bridge Tap	U
VRI	N
NTE FacePlate	N
Last Test Date	23-06-2020

[#5]

So you’re currently on ADSL and your speeds are 16mbps - are these the speeds you’re seeing?

If you upgrade to fibre you should get between 60-80mbps.

[#6]

I am currently getting around 12mbps on wireless, within a couple of metres from the router, which is performing quite well at the moment. What do you think?

[#7]

Doubtful a new router will help much with things as they are currently.

An upgrade to fibre should increase your speeds substantially.

But it also depends on what you’re using the connection for.

[#8]

Thanks for this! I'll consider options. Contract comes to an end in under two months.

[#9]

I would have thought PlusNet would allow you to upgrade to fibre whilst you're under contract, after all you're still going to a customer to them? I could be wrong though, it is worth contacting support and ask.

[#10]

The real question is why do you think you need more speed?  What perceived problem do you seek to fix?