Peak time Sheffield Mosborough exchange problems again ?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Peak time Sheffield Mosborough exchange proble...
Peak time Sheffield Mosborough exchange problems again ?
27-02-2014 9:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This happened a while ago and was down to a BTw issue that was fixed - thinking it may have reoccurred again...
(Question #77215528 )
Re: Peak time Sheffield Mosborough exchange problems again ?
28-02-2014 10:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Peak time Sheffield Mosborough exchange problems again ?
28-02-2014 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Peak time Sheffield Mosborough exchange problems again ?
28-02-2014 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can see a few other threads regarding a similar issue at different exchanges so I'll have a look at those too.
Re: Peak time Sheffield Mosborough exchange problems again ?
28-02-2014 11:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I noted a few peak time slowness threads lately too, but thought the symptoms here were very similar to the problem before as just like before the up stream seems fine , just the download speed and ping affected.
I look forward to your findings...
Thanks for your help.
Re: Peak time Sheffield Mosborough exchange problems again ?
28-02-2014 3:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have been contacted by support desk but they seem to be sending me round in a loop!!
Is anyone there able to move this on, as I have followed all the troubleshooting steps they need me to do again ?! (ref #81962819)
Re: Peak time Sheffield Mosborough exchange problems again ?
28-02-2014 5:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Do you have a Ping Graph at all? http://community.plus.net/forum/index.php/topic,106312.0.html
This will help us keep an eye on your connection over the weekend.
Re: Peak time Sheffield Mosborough exchange problems again ?
02-03-2014 4:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for all the help, it's good to know the support at Plusnet is there when we need it!
Re: Peak time Sheffield Mosborough exchange problems again ?
03-03-2014 4:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Peak time Sheffield Mosborough exchange problems again ?
25-03-2014 9:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ping times increased from 13 to 130.
Download decreased from 72 to 6.
Anyone know what's causing this, I have checked my equipment, wired bt speedtest, etc.
Looks like peak time congestion.
Re: Peak time Sheffield Mosborough exchange problems again ?
26-03-2014 10:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Interestingly, my BT Retail line looks fine for the same period
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Peak time Sheffield Mosborough exchange problems again ?
26-03-2014 12:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Any news on the cause / solution ?
Re: Peak time Sheffield Mosborough exchange problems again ?
26-03-2014 1:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
BT Retail use a different Wholesale platform to us IIRC.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Peak time Sheffield Mosborough exchange problems again ?
26-03-2014 8:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Appears okay tonight so far.
Re: Peak time Sheffield Mosborough exchange problems again ?
26-03-2014 9:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Peak time Sheffield Mosborough exchange proble...