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PN - Please update my profile
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- Re: PN - Please update my profile
PN - Please update my profile
30-11-2009 6:28 PM
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BT had updated my IP Profile to 4000, but PN still states it is 3000.
Can this be updated please?
Can this be updated please?
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Re: PN - Please update my profile
30-11-2009 7:22 PM
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I had this same thing.
PN will update eventually, took about 5 days for me. I sent them a ticket and that seemed to speed things up the second time.
Worrying that this seems to be happening so much though.
PN will update eventually, took about 5 days for me. I sent them a ticket and that seemed to speed things up the second time.
Worrying that this seems to be happening so much though.
Message 2 of 7
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Re: PN - Please update my profile
30-11-2009 7:23 PM
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should follow suit within 12hours of any change in your bt profile, if its bein over a day then get your ticket or call placed
Message 3 of 7
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Re: PN - Please update my profile
30-11-2009 9:29 PM
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IP Profile has now been updated by PN. However, I have just tried some speedtests and the download speed has not gone up, although my IP Profile has now changed from 3000 to 4000. Download speed is still 2726kbps!
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Re: PN - Please update my profile
30-11-2009 9:50 PM
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I had this, I just logged out, not disconnected as such, didn't have to re-sync, just had to re-enter username/password. then it seemed to work as expected.
Message 5 of 7
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Re: PN - Please update my profile
30-11-2009 10:11 PM
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Oooo you legend!!! Just disconnected and then reconnected. Download test just done was up to 3500kbps.
Message 6 of 7
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Re: PN - Please update my profile
30-11-2009 10:21 PM
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as you have found out in most cases a drop of ppp sesion or a reboot of router is required for the new PN profile to be applyed to your line
Message 7 of 7
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