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Outage

bertoc
Dabbler
Posts: 17
Registered: ‎18-05-2013

Outage

I called CS and was told an outage in W3 area due to construction site fault which is affecting fibre connection. Can someone help raise a ticket to see when they're fixing this or know when eta to get it back up and running?

 

Thanks

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,898
Thanks: 886
Fixes: 221
Registered: ‎27-04-2007

Re: Outage

Hi there, I've just checked back on this for you and can see it was resolved at around 12:30pm on Friday and logs show that your router has been online since then. Please do get back in touch if there's anything else we can help with though and really sorry for the hassle.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team