Outage in North Sheffield?
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Outage in North Sheffield?
22-08-2014 11:40 PM
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Re: Outage in North Sheffield?
22-08-2014 11:44 PM
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Re: Outage in North Sheffield?
22-08-2014 11:46 PM
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Re: Outage in North Sheffield?
22-08-2014 11:56 PM
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Re: Outage in North Sheffield?
22-08-2014 11:57 PM
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Re: Outage in North Sheffield?
22-08-2014 11:59 PM
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Re: Outage in North Sheffield?
23-08-2014 12:02 AM
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Full Fibre since September 2023
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Re: Outage in North Sheffield?
23-08-2014 12:02 AM
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Re: Outage in North Sheffield?
23-08-2014 12:03 AM
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Re: Outage in North Sheffield?
23-08-2014 12:08 AM
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I'm back online now.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Outage in North Sheffield?
23-08-2014 12:13 AM
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No announcement on service status.
Re: Outage in North Sheffield?
23-08-2014 12:31 AM
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Re: Outage in North Sheffield?
23-08-2014 12:36 AM
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Re: Outage in North Sheffield?
23-08-2014 12:40 AM
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Quote 22/08/2014 @ 23:56
Recently this evening we experienced a significant drop in end user sessions across our broadband network.
This will have caused a large volume of customers to lose connectivity to the Internet. Reports from customers suggest that you should now be able to reconnect.
If you are struggling to connect to the Internet then please try powering off your modem or router for an hour or so before powering it back up and attempting to re-establish a connection to the Internet.
We'll provide another update tomorrow morning.
Kind regards,
Adam Walker
Customer Relation
Re: Outage in North Sheffield?
23-08-2014 12:41 AM
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The posted advice if you can't reconnect is to power off your modem / router for an hour and try again.
To me an hour seems a bit much, 15 minutes usually does the trick.
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