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Not getting minimum speed.

Townman
Superuser
Superuser
Posts: 28,177
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Registered: ‎22-08-2007

Re: New router if I renew?


@Dan_the_Van wrote:

Wouldn't last September be 2022 and not 2021?

Screenshot 2023-01-09 142334.png

 


It would ... though some of us might not yet quite be used to the new year!!  Whatever it does look as though the last investigation was not concluded.

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Dan_the_Van
Superuser
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Registered: ‎25-06-2007

Re: New router if I renew?

@Townman 

It is definitely worth the effort confirming the line is stable before getting another Hub.

I do however feel its hard to believe the issue from 2021 has remained unresolved for so long, but you never know!

Dan.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: New router if I renew?

@Dan_the_Van 

Thanks for pointing out my booboo over dates.

Sorry if I've just confused the issue but I do read reports of people living with poor speed for years. 

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