Not getting minimum speed.
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Re: New router if I renew?
09-01-2023 2:29 PM
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@Dan_the_Van wrote:
Wouldn't last September be 2022 and not 2021?
It would ... though some of us might not yet quite be used to the new year!! Whatever it does look as though the last investigation was not concluded.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: New router if I renew?
09-01-2023 2:36 PM
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It is definitely worth the effort confirming the line is stable before getting another Hub.
I do however feel its hard to believe the issue from 2021 has remained unresolved for so long, but you never know!
Dan.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: New router if I renew?
09-01-2023 3:01 PM
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Thanks for pointing out my booboo over dates.
Sorry if I've just confused the issue but I do read reports of people living with poor speed for years.
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