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New customer with red internet light
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New customer with red internet light
17-08-2020 9:38 PM
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Hi, my internet finally went live at about 8pm tonight (after being cancelled by my old provider at 11am) but upon plugging in the router I now have a solid red internet light. I have tried restarting the router to no avail. I’m currently working from home so this is a massive issue for me to be without connection and of course all customer service avenues are closed/busy
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Re: New customer with red internet light
18-08-2020 6:41 AM
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@Laurastokoe89 Welcome to the forums. If you only went 'live' yesterday evening, it can take up to midnight for all the automated systems to mesh. If you still have a problem today, reply back here and we may be able to help.
John
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