New Deal Speed

[#1]

Why am I being offered a new deal that gives me an estimated download speed that is lower than my current service, current 65Mb offer 52Mb

[#2]

Also if I ask for a deal as a new customer at my address I'm offered a much higher guaranteed speed for £1 a montyh more than my deal!

[#3]

Hi there, do you know which fibre package you selected when that happened? - Adam

[#4]

On my deals it was a fibre package up to 52mb if I search for a package as a quote from the main page I was offerred up to 75mb for 25.99 instead of 24.99. My current package offers 66mb.

it's fairly accademic now as I'm terminating my contract early and moving to Zen.

[#5]

Thanks for the feedback though @amuckelt32 I really appreciate it. Will pass it on to the relevant team.