My line speed is capped! HELP!
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- Re: My line speed is capped! HELP!
My line speed is capped! HELP!
15-01-2014 10:10 PM
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So I moved house .. From the countryside where I was getting 3mbps download speed and now living closer to the exchange but my speed is terrible. How do I get this uncapped? ASAP
1. Best Effort Test: -provides background information.
Download Speed
0.24 Mbps
0 Mbps 0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.24 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
IP Profile for your line is - 0.25 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.36 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.36Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Re: My line speed is capped! HELP!
15-01-2014 10:11 PM
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Re: My line speed is capped! HELP!
15-01-2014 10:45 PM
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Re: My line speed is capped! HELP!
16-01-2014 12:38 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: My line speed is capped! HELP!
16-01-2014 1:40 AM
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Re: My line speed is capped! HELP!
16-01-2014 5:27 AM
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Re: My line speed is capped! HELP!
16-01-2014 9:04 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: My line speed is capped! HELP!
16-01-2014 10:02 AM
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1. Best Effort Test: -provides background information.
Download Speed
0.24 Mbps
0 Mbps 0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.24 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
IP Profile for your line is - 0.25 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.35 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.35 Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Re: My line speed is capped! HELP!
16-01-2014 10:04 AM
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http://community.plus.net/forum/index.php/topic,96155.0.html
Re: My line speed is capped! HELP!
16-01-2014 10:28 AM
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Quote from: Oldjim First post the stats from your router - noise margin, speeds and attenuation
If you are using a Plusnet supplied TG582 router go to http://192.168.1.254/cgi/b/dsl/dt/?ce=1&be=0&l0=1&l1=0 (you will be prompted to enter the user and password on the card that came with the router - it's also on the bottom of the router)
Sample of what you should see:
[quote=Example of router stats]Uptime: 33 days, 0:29:48
DSL Type: ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]: 832 / 8,128
Data Transferred (Sent/Received) [GB/GB]: 3.05 / 24.01
Output Power (Up/Down) [dBm]: 12.3 / 19.9
Line Attenuation (Up/Down) [dB]: 11.0 / 20.0
SN Margin (Up/Down) [dB]: 16.0 / 6.6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / -
Loss of Signal (Local/Remote): 0 / -
Loss of Power (Local/Remote): 0 / -
Loss of Link (Remote): -
Error Seconds (Local/Remote): 203 / -
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 201 / 219
HEC Errors (Up/Down): - / 274
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: My line speed is capped! HELP!
16-01-2014 10:33 AM
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Re: My line speed is capped! HELP!
16-01-2014 10:40 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: My line speed is capped! HELP!
16-01-2014 11:28 AM
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Think this is what you wanted.
Connection speed: 280 Kbps downstream, 443 Kbps upstream
Line attenuation: 28.8db downstream, 12.5db upstream
Noise margin: 31.5db downstream, 26.9db upstream
Re: My line speed is capped! HELP!
16-01-2014 11:36 AM
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A line reset will be needed to fix it - but we need to know what caused it
Did you connect a phone or other device to the phone line without a filter at some point
Re: My line speed is capped! HELP!
16-01-2014 11:40 AM
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