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Microsoft sites
09-07-2009 7:37 AM
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Re: Microsoft sites
09-07-2009 7:44 AM
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The instructions on how to do this can be found here.
This can often resolve problems where particular sites don't load (and it's not down to DNS).
Re: Microsoft sites
09-07-2009 8:39 AM
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Re: Microsoft sites
09-07-2009 9:45 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Microsoft sites
09-07-2009 4:17 PM
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Ran tracert to microsoft.com - timed out both times I tried it -I've attached the text file output. (ON NO I HAVEN'T :-[)
Tried using proxy and I COULD get on to MS pages.
Where do I go from here?
EDIT - HERE IS THE OUTPUT
Tracing route to microsoft.com [207.46.232.182]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.1.1
2 45 ms 36 ms 36 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
3 38 ms 49 ms 36 ms gi2-2-204.ptn-gw02.plus.net [84.92.3.93]
4 37 ms 38 ms 40 ms te2-2.pte-gw2.plus.net [212.159.1.106]
5 36 ms 36 ms 48 ms 80.239.193.141
6 105 ms 38 ms 47 ms ldn-bb2-link.telia.net [80.91.248.94]
7 141 ms 118 ms 134 ms ash-bb1-link.telia.net [80.91.251.209]
8 155 ms 124 ms 117 ms microsoft-ic-119510-ash-bb1.c.telia.net [213.248.89.18]
9 147 ms 128 ms 158 ms 207.46.47.105
10 146 ms 121 ms 152 ms ge-6-1-0-0.bl2-64c-1b.ntwk.msn.net [207.46.43.27]
11 175 ms 177 ms 212 ms 207.46.43.101
12 188 ms 183 ms 184 ms ge-6-1-0-0.co1-64c-1a.ntwk.msn.net [207.46.43.170]
13 184 ms 177 ms 179 ms ge-1-2-0-0.wst-64cb-1a.ntwk.msn.net [207.46.43.169]
14 191 ms 201 ms 202 ms ge-0-2-0-0.tuk-64cb-1b.ntwk.msn.net [207.46.47.70]
15 185 ms 222 ms 192 ms ge-7-0-0-0.tuk-64cb-1a.ntwk.msn.net [207.46.47.68]
16 198 ms 221 ms 190 ms ten1-2.tuk-76c-1b.ntwk.msn.net [207.46.46.15]
17 189 ms 183 ms 185 ms po15.tuk-65ns-mcs-1a.ntwk.msn.net [207.46.35.138]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Re: Microsoft sites
09-07-2009 8:17 PM
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Tracing route to microsoft.com [207.46.232.182]
over a maximum of 30 hops:
1 2 ms 1 ms 3 ms home.gateway [192.168.1.254]
2 38 ms 50 ms 41 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 240 ms 47 ms 120 ms ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]
4 59 ms 44 ms 62 ms 80.239.193.141
5 33 ms 34 ms 65 ms ldn-bb2-link.telia.net [80.91.248.94]
6 144 ms 128 ms 125 ms ash-bb1-link.telia.net [213.248.65.210]
7 116 ms 149 ms 141 ms microsoft-ic-119510-ash-bb1.c.telia.net [213.248
.89.18]
8 178 ms 156 ms 123 ms ge-7-3-0-56.ash-64cb-1a.ntwk.msn.net [207.46.47.
103]
9 172 ms 171 ms 167 ms xe-1-0-0-0.lax-96cbe-1b.ntwk.msn.net [207.46.43.
9]
10 223 ms 189 ms 209 ms ge-3-0-0-0.co1-64c-1a.ntwk.msn.net [207.46.43.16
6]
11 208 ms 245 ms 233 ms ge-7-0-0-0.co1-64c-1b.ntwk.msn.net [207.46.43.17
3]
12 210 ms 194 ms 196 ms ge-6-0-0-0.tuk-64cb-1b.ntwk.msn.net [207.46.43.1
77]
13 187 ms 209 ms 220 ms ge-0-0-0-0.tuk-64cb-1a.ntwk.msn.net [207.46.47.6
4]
14 247 ms 373 ms 265 ms ten2-1.tuk-76c-1b.ntwk.msn.net [207.46.46.13]
15 225 ms 194 ms 193 ms po15.tuk-65ns-mcs-1a.ntwk.msn.net [207.46.35.138
]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 ^C
Don't suppose you've got access to an alternative modem or router that you could try?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Microsoft sites
09-07-2009 8:46 PM
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Re: Microsoft sites
10-07-2009 9:43 AM
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Any suggestions as to why the original router won't connect to Microsoft.com
Re: Microsoft sites
10-07-2009 9:50 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Microsoft sites
10-07-2009 10:32 AM
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