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Low speed adsl

annaden
Newbie
Posts: 5
Registered: ‎24-06-2011

Low speed adsl

Hi
I have been keeping my head down in the hope that speed may pick up over the last couple of weeks with plusnet, having checked several times a day have not had over 5.3mps.
I got this message today from plusnet
( Now that your service has now been active for 14 days, we thought we'd let
you know the speed as it stands today, by way of comparison.
Estimated line speed: 7.5Mbps
Current line speed: 5.5Mbps )
When I have checked the speed with online checks and BT, I have been using the master socket with a I.2mt ethernet cable and minimum electrical items close by.
Is it possible this could be improved at your end as I cannot do anything more at this end, It just seems very slow having come from 9.9Mbps.
Thanks Anna
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Low speed adsl

Please post your router stats
Noise margin, speeds and attenuation
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Low speed adsl

Hi annaden,
Apart from a couple of disconnections on Saturday your line has been very stable. I would suggest rebooting your during the day to see if you can get a better sync rate first of all.
Jojo Smiley