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Low income support

sermbakert
Newbie
Posts: 3
Thanks: 1
Registered: ‎09-08-2023

Low income support

Do plusnet off support to households on low incomes?
4 REPLIES 4
jab1
Legend
Posts: 17,694
Thanks: 5,756
Fixes: 265
Registered: ‎24-02-2012

Re: Low income support

In what way? If you mean 'Social Tariffs' for broadband, the answer is 'no'.

John
sermbakert
Newbie
Posts: 3
Thanks: 1
Registered: ‎09-08-2023

Re: Low income support

Okay thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,598
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Fixes: 1,603
Registered: ‎21-04-2017

Re: Low income support

Hi @sermbakert 

While Plusnet don't offer a Social Tariff, if eligible, you can transfer to BT's Home Essentials package.

If you give us a call on 0800 432 0200, we'll see if that's something we can arrange for you.

There's more information at https://www.bt.com/broadband/home-essentials

I hope this helps.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
sermbakert
Newbie
Posts: 3
Thanks: 1
Registered: ‎09-08-2023

Re: Low income support

Thanks Gandalf!