Could someone from Plusnet check to see if my line has been banded again please ? it happened a couple of times a year or two ago and I did notice a few weeks back it was at 49999Kbps again, but recently its dropped to 43999
My router (Draytek 2862) says the line is capable of just over 58K :-
I'm sorry to hear that this is the case. I've had a look over the account today and I can see that this has been raised to our Faults Team for further investigation. Once we have an update we'll be back in touch, via this support ticket.
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