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Line activation 21/3/11?! 1 month?!

aceadam
Newbie
Posts: 6
Registered: ‎20-02-2011

Line activation 21/3/11?! 1 month?!

Is this normal for this? I asked a question on support and they say i have to ring between 9am 5:30pm WEEKDAYS.... Well guess what? I have no phone to ring from and i work from 8am till 6pm! What am i surpose todo?
2 REPLIES
MrToast
Grafter
Posts: 550
Registered: ‎31-07-2007

Re: Line activation 21/3/11?! 1 month?!

It may be un-usual, (in that most activations are in 5 working days for working phone lines where there is exchange capacity) but normal if there are other things to deal with.
It sounds as if you don't have a working phone line. Without knowing your situation and what installation work is required who can say if its normal or not?
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Line activation 21/3/11?! 1 month?!

Hi aceadam,
I can see that it's due for then. I'm not sure why it's that long unless it's engineer availability or your availability,  but I can't check right now as the ordering systems are currently down. I'll check tomorrow to see if there are any other appointments earlier. Are there any dates you're not available?
Jojo Smiley