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Left Plusnet but email still working

insussex
Rising Star
Posts: 71
Thanks: 11
Registered: ‎30-09-2016

Left Plusnet but email still working

Hi

 

I left Plusnet back in April but my email is still working and filling up with spam etc.

I have changed all my addresses over so was hoping the email would become unreachable.

 

Thanks, Mike

5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 19,797
Thanks: 8,826
Fixes: 575
Registered: ‎30-07-2007

Re: Left Plusnet but email still working

Did your email migrate to Greenby before you left ?

In which case it will continue for 2 years until you need to pay for it

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

PhilipHeyes
All Star
Posts: 856
Thanks: 305
Fixes: 12
Registered: ‎10-11-2021

Re: Left Plusnet but email still working

Using www.greenby.com  one can disable or delete the unused mailboxes to avoid them filling with spam

jab1
The Full Monty
Posts: 24,616
Thanks: 8,780
Fixes: 376
Registered: ‎24-02-2012

Re: Left Plusnet but email still working

@insussex Had you been transferred to Greenby prior to leaving PN?

John
jab1
The Full Monty
Posts: 24,616
Thanks: 8,780
Fixes: 376
Registered: ‎24-02-2012

Re: Left Plusnet but email still working


@PhilipHeyes wrote:

Using www.greenby.com disable or delete the mailboxes.


Or just close the account.

John
pvmb
All Star
Posts: 1,683
Thanks: 340
Fixes: 14
Registered: ‎12-02-2014

Re: Left Plusnet but email still working


@insussex wrote:

I left Plusnet back in April but my email is still working and filling up with spam etc.

I have changed all my addresses over so was hoping the email would become unreachable.


Well, it would be unreachable if you stopped reaching for it. 😎

Or is this a Mail Redirection issue? If so, if you can sign on to your Greenby email account, with your Plusnet account user name and password, at Greenby.com you should be able to delete any mail 'Forwarding' addresses from your account. Or indeed, close your Greenby account.