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Leaving Plusnet: I'm not happy

Laura1975
Grafter
Posts: 44
Registered: ‎30-04-2010

Leaving Plusnet: I'm not happy

‎31-05-2010 12:05 PM

Hi,
I'm considering leaving plusnet, since i have experienced several technical issues with the connections and I'm not happy with the outcomes of the customer care.
would you please advice me on what to do?
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jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Leaving Plusnet: I'm not happy

‎31-05-2010 12:05 PM

Stop raising multiple topics! It doesn't help your fellow users try to help you!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
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Laura1975
Grafter
Posts: 44
Registered: ‎30-04-2010

Re: Leaving Plusnet: I'm not happy

‎31-05-2010 12:07 PM

hey! This is a new topic.... it's a different question, isn't it?Huh
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Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Leaving Plusnet: I'm not happy

‎31-05-2010 12:11 PM

ring up cancellations and ask for a MAC code
Cancellation  0845 140 6002  09:00 – 17.30 every weekday (except Bank Holidays)
Note that you will be liable for some deferred charges
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Steve
Seasoned Pro
Posts: 6,853
Thanks: 336
Registered: ‎13-07-2009

Re: Leaving Plusnet: I'm not happy

‎31-05-2010 1:59 PM

@jelv Multiple topics? I only see 2 and the other is NOT related to this, As oldjim says, Get your MAC code.
If life gives you lemons, make lemonade.
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